Parent Partner

The Whole Child Mental Health & Housing Services • Whittier, CA

2d

About The Position

The Parent Partner mentors parents currently involved in the system, serves as a supportive voice and advocate for families, and provides support and referrals to clients on an assigned caseload. The role provides field-based and in-home support, helps parents connect with community services and manage resources, and works with families to address needs identified in client care and coordination plans. The Parent Partner collaborates with a multidisciplinary team, acts as a liaison among families, children, agency staff, and community providers, and documents services in accordance with Medi-Cal regulations and EPI-LA protocols. The position is field-based, with work performed in an office, clients’ homes, and the community, and requires frequent driving.

Requirements

• High school diploma or equivalent.
• Bilingual in Spanish.
• At least 1–2 years of work experience related to case management or rehabilitative services in a mental health setting.
• Valid California driver’s license and valid auto insurance.
• Must have access to a personal motor vehicle for frequent work-related travel.

Nice To Haves

• Peer Support Specialist certification is preferred.
• May be asked to participate in cross-training or pursue additional education or training when determined to be in the company’s best interest.

Responsibilities

• Assist with field contacts and ensure clients have access to services.
• Help clients and caretakers connect with community services within the scope of EPI-LA.
• Provide in-home, family-centered support that addresses activities in the Client Care/Coordination Plan.
• Collaborate with a multidisciplinary team to address client and family needs and facilitate connections to community services.
• Document activities according to Medi-Cal regulations and EPI-LA protocols.
• Serve as a liaison among EPI-LA staff, community providers, families, and children.
• Help identify client needs, escalation triggers, and barriers, and make recommendations to supervisors and the treatment team.
• Teach and guide parents and caregivers in managing existing resources and accessing resources, including DCFS, Probation, and mental health systems.
• Support individualized treatment planning and help clients access and keep appointments and locate resources.
• Develop supportive relationships with parents and connect clients with agencies, community resources, informal supports, and services.
• Maintain knowledge of program standards and policies and develop professional knowledge through workshops, publications, networks, benchmarking, and in-service programs.
• Contribute to individual or group counseling, education, consultation, and other needed services.
• Work with children’s parents or caregivers to promote the children’s best interests.
• Report case-management concerns to appropriate team members.
• Make regular home visits and educate parents about applicable resources.
• Help parents develop positive problem-solving skills and model appropriate behavioral interventions.
• Facilitate interventions as appropriate and assist with planning program events.
• Participate in staff and team meetings.
• Complete paperwork in a timely and thorough manner.
• Accompany parents to important meetings, including court proceedings.
• Perform other related duties as assigned and approved by supervisors or managers.
• Frequently drive between offices, housing appointments, and community events using a personal motor vehicle.

Benefits

• Free standard HMO health, dental, and vision plans offered to employees after 30 days of employment.
• 401(k) plan with 4% employer match.
• Paid vacation that accrues to 10 days annually and increases with seniority.
• Five paid sick days annually.
• Fourteen paid holidays annually.
• Bilingual stipend, if applicable.
• Full benefits package after 30 days of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED