Parent Partner

The Whole Child Mental Health & Housing Services•Whittier, CA

5d•$21 - $23

About The Position

The Parent Partner mentors parents involved in the system and provides a supportive voice for families, including acting as the parent’s voice. The role provides advocacy, support, and referral services to clients on an assigned caseload. It supports families through field contacts, in-home services, service coordination, and collaboration with multidisciplinary teams and community providers, while documenting activities in accordance with Medi-Cal regulations and EPI-LA protocols. The position is field-based and involves working in an office, clients’ homes, and the community. It requires frequent travel, including approximately 50% driving, and use of a personal motor vehicle. The role also includes participating in meetings and program events, accompanying parents to important meetings such as court proceedings, and completing related duties as assigned and approved by supervisors or managers.

Requirements

High school diploma or equivalent.
Bilingual in Spanish.
At least 1–2 years of work experience related to providing case management or rehabilitative services in a mental health setting.
Valid California driver’s license and valid auto insurance.
May be asked to participate in cross-training programs or pursue additional education or training when determined to be in the company’s best interest by the Chief Operating Officer and Chief Executive Officer.

Nice To Haves

Peer Support Specialist certification.

Responsibilities

Assist with field contacts and ensure clients can access services.
Help clients and caretakers connect with community services within the scope of EPI-LA.
Provide in-home support using family-centered, help-giving skills and address activities in the Client Care/Coordination Plan.
Collaborate with a multidisciplinary team to address client and family needs and facilitate connections to community services.
Document activities in accordance with Medi-Cal regulations and EPI-LA Services protocols.
Act as a liaison among EPI-LA staff, community providers, families, and children in support of The Whole Child mission.
Help identify client needs, triggers for escalation, and barriers using a strength-based model; make recommendations to supervisors and the treatment team.
Teach and guide parents and caregivers in managing existing resources and accessing needed resources, including DCFS, Probation, and Mental Health systems.
Provide individualized treatment planning and help clients access and keep appointments and locate resources.
Develop and maintain supportive relationships with parents and serve as a liaison among clients, the agency, community resources, informal supports, and service systems.
Maintain knowledge of program standards and policies; develop professional knowledge through workshops, publications, networking, benchmarking, and in-service programs.
Contribute to individual or group counseling and provide education, consultation, and other needed services.
Work with assigned children’s parents or caregivers to represent the children’s best interests.
Report case-management concerns to the appropriate team member.
Make regular home visits to families.
Educate parents about applicable resources.
Help parents develop positive problem-solving skills.
Facilitate interventions as appropriate and model appropriate behavioral interventions.
Assist in planning program events and participate in staff and team meetings.
Complete paperwork in a timely and thorough manner.
Accompany parents to important meetings, such as court proceedings.
Perform other related duties as assigned and approved by supervisors or managers.