Parent Partner

Phoenix Houses of California•Sylmar, CA

About The Position

Phoenix House California (PHCA) is a substance use disorder treatment and behavioral health organization serving young people, women, men, and families. The Parent Partner reports to the Director of Wraparound Services and provides one-on-one support and coaching to participants’ parents and caregivers, ensuring their needs are met and their voices are heard. The role supports families throughout the Wraparound process, works as part of a multidisciplinary team, and maintains a caseload of ten to twelve slots. The position follows regulations established by the Los Angeles County Department of Mental Health and Department of Children and Family Services.

Requirements

Must be a former parent and/or caregiver of county-related or similar services who has successfully transitioned to self-sufficiency, such as through Mental Health Services, IEP, or Regional Center Services.
Must have personal experience interacting with systems such as DCFS, DMH, or Probation, either personally or on behalf of youth in their care.
Ability to function as part of a multidisciplinary team.
Familiarity with family-centered, strengths-based services.
Knowledge of community resources.

Responsibilities

Facilitate family involvement, provide family support, and advocate for families throughout the Wraparound process.
Guide families through the service delivery system and help them have a voice in team meetings.
Provide in-home direct services using a team- and community-based approach.
Participate in Child and Family Team activities to engage the child, family, extended family, and informal resources.
Participate in developing Child and Family Plans and appropriate crisis plans.
Model and coach families in communication, anger management, problem-solving, stress management, appropriate discipline, and related areas.
Provide crisis intervention as needed, including evenings, nights, and weekends.
Develop and maintain working relationships with agencies, community resources, and families to coordinate services.
Coordinate with DCFS, DMH, courts, schools, and other community liaisons.
Attend weekly case supervision, discuss caseload, documentation, and productivity, and incorporate feedback and direction into client services.
Consult regularly with the Child and Family Team through weekly Internal Team Meetings and as needed.
Transport program participants in a personal vehicle to scheduled court appearances, medical appointments, other off-site appointments, and events when clinically appropriate.
Maintain a caseload of ten to twelve slots and comply with applicable Los Angeles County DMH and DCFS regulations.