Parent Partner Coordinator

Children & Families of Iowa•Waterloo, IA

14h

About The Position

The Parent Partner Program Coordinator manages day-to-day operations of the Parent Partner Program in collaboration with the Statewide Director, Operations Coordinator, and HHS. The coordinator ensures that the program follows the Iowa Parent Partner Approach and supports families effectively while leading a team of Parent Partners across the service area. The role involves recruiting, retaining, coaching, and developing Parent Partners; coordinating referrals and program activities; ensuring accurate documentation, reporting, and data entry; and collaborating with HHS, Quality Assurance staff, human service professionals, and community partners. The coordinator also supports family-centered, strengths-based services and participates in required meetings, trainings, and local and statewide events.

Requirements

High school diploma and at least five years of full-time child welfare or human services experience; alternatively, an associate’s degree with four years of experience, or a bachelor’s degree in a related field with two years of experience.
Leadership experience or willingness to be trained in staff oversight.
Obtain the Iowa Parent Partner Coordinator Certification within six months of hire.
Strong writing skills.
Valid driver’s license, reliable transportation, and an acceptable driving record.
Basic math, computer, and data entry proficiency.
Ability to lift or move up to 50 pounds occasionally and perform in-home or community visits as needed.
Leadership, communication, organization, and decision-making abilities; comfort navigating partnerships with state agencies and service providers; and commitment to family-centered, strengths-based support.

Nice To Haves

Associate’s degree with four years of experience, or a bachelor’s degree in a related field with two years of experience.
Experience with court reports and testimony.
Leadership experience, though willingness to be trained in staff oversight is accepted.

Responsibilities

Implement the Parent Partner Initiative in accordance with the Iowa Parent Partner Approach, Governing Philosophy, Policy and Protocol Guide for starting a Parent Partner Program.
Recruit, retain, and support a team of Parent Partners across the service area.
Assign referrals and provide monthly one-on-one support and coaching to Parent Partners.
Ensure compliance with referral, documentation, and reporting processes.
Schedule and facilitate monthly clinical support meetings for the Parent Partner team.
Monitor completion of weekly, bi-weekly, and monthly tasks using standardized checklists and calendars.
Provide ongoing training and development opportunities for Parent Partners, including speaking engagements and community involvement.
Use statewide standardized handbooks, forms, and tools, ensuring accuracy and consistency.
Collaborate with HHS and attend required meetings, trainings, and local and statewide events.
Work with Quality Assurance staff to ensure timely and complete data entry and program tracking.