Parent Partner Coordinator

Children & Families of Iowa•Cedar Rapids, IA

About The Position

The Parent Partner Program Coordinator manages the day-to-day operations of the Parent Partner Program in collaboration with the Statewide Director, Operations Coordinator, and HHS. The coordinator ensures the program aligns with the Iowa Parent Partner Approach and effectively supports families while leading a team of Parent Partners across the service area. The position focuses on strengthening families through lived experience and community support, mentoring Parent Partners, maintaining program quality, and building partnerships with human service professionals and state agencies.

Requirements

High school diploma and at least five years of full-time child welfare or human services experience.
Experience providing leadership or willingness to be trained in staff oversight.
Obtain the Iowa Parent Partner Coordinator Certification within six months of hire.
Strong writing skills.
Valid driver’s license, reliable transportation, and acceptable driving record.
Basic math, computer, and data entry proficiency.
Ability to lift or move up to 50 lbs occasionally and perform in-home or community visits as needed.

Nice To Haves

Associate’s degree with four years of experience, or a bachelor’s degree in a related field with two years of experience.
Experience with court reports and testimony.

Responsibilities

Implement the Parent Partner Initiative in accordance with the “Iowa Parent Partner Approach, Governing Philosophy, Policy and Protocol Guide for starting a Parent Partner Program.”
Recruit, retain, and support a team of Parent Partners across the service area.
Assign referrals and provide monthly one-on-one support and coaching to Parent Partners.
Ensure compliance with referral, documentation, and reporting processes.
Schedule and facilitate monthly clinical support meetings for the Parent Partner team.
Monitor weekly, bi-weekly, and monthly tasks using standardized checklists and calendars.
Provide ongoing training and development opportunities for Parent Partners, including speaking engagements and community involvement.
Use statewide standardized handbooks, forms, and tools while ensuring accuracy and consistency.
Collaborate with HHS and attend required meetings, trainings, and local and statewide events.
Work with Quality Assurance staff to ensure timely, complete data entry and program tracking.