Parent Partner Coordinator

Children & Families of Iowa•Cedar Rapids, IA

About The Position

The Parent Partner Program Coordinator manages the day-to-day operations of the Parent Partner Program in collaboration with the Statewide Director, Operations Coordinator, and HHS. The coordinator ensures that the program aligns with the Iowa Parent Partner Approach and effectively supports families while leading a team of Parent Partners across the service area. The role includes recruiting, retaining, coaching, and developing Parent Partners; coordinating program logistics and compliance; and building partnerships with HHS, human service professionals, service providers, and communities.

Requirements

High school diploma and at least five years of full-time child welfare or human services experience; alternatively, an associate degree with four years of experience or a related bachelor's degree with two years of experience is preferred.
Leadership experience or willingness to be trained in staff oversight.
Obtain the Iowa Parent Partner Coordinator Certification within six months of hire.
Strong writing skills.
Valid driver's license, reliable transportation, and acceptable driving record.
Basic math, computer, and data-entry proficiency.
Ability to lift or move up to 50 pounds occasionally and perform in-home or community visits as needed.
Leadership skills and ability to mentor and support others.
Personal or professional experience in child welfare or human services.
Ability to manage program logistics and staff performance.
Clear communication, organization, and decision-making abilities.
Comfort navigating partnerships with state agencies and service providers.
Commitment to family-centered, strengths-based support.

Nice To Haves

Experience with court reports and testimony.
Associate degree with four years of experience, or a bachelor's degree in a related field with two years of experience.

Responsibilities

Implement the Parent Partner Initiative in accordance with the Iowa Parent Partner Approach, Governing Philosophy, Policy and Protocol Guide for starting a Parent Partner Program.
Recruit, retain, and support a team of Parent Partners across the service area.
Assign referrals and provide monthly one-on-one support and coaching to Parent Partners.
Ensure compliance with referral, documentation, and reporting processes.
Schedule and facilitate monthly clinical support meetings for the Parent Partner team.
Monitor completion of weekly, bi-weekly, and monthly tasks using standardized checklists and calendars.
Provide ongoing training and development opportunities for Parent Partners, including speaking engagements and community involvement.
Use statewide standardized handbooks, forms, and tools, ensuring accuracy and consistency.
Collaborate with HHS and attend required meetings, trainings, and local and statewide events.
Work with Quality Assurance staff to ensure timely and complete data entry and program tracking.