Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD • Merrimack, NH

12d

About The Position

ConvenientMD is seeking a dedicated Paramedic to join its team as an Urgent Care Technician. The role is a vital clinical position providing high-quality patient care alongside medical providers in a collaborative urgent care setting. The technician supports patient triage and exams, performs diagnostic and point-of-care testing, assists with procedures and treatments, maintains patient records and clinical equipment, and coordinates care with the clinical team. The schedule requires 12-hour shifts, with different monthly and weekly commitments for full-time, part-time, and per-diem employees. Flexibility to work nights, weekends, and holidays is required. Travel to other nearby clinics and for training may also be necessary.

Requirements

• High school diploma or GED.
• Licensed paramedic; national certification is preferred.
• Prior experience placing and monitoring IVs.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts. Full-time employees must work three shifts per week, including at least four Saturday or Sunday shifts per month; part-time employees must work two shifts per week, including at least two Saturday or Sunday shifts per month; per-diem employees must work four shifts per month, ideally one shift each week.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts at locations within a one-hour commute of the primary clinic.
• Compassionate, authentic, patient-focused approach and ability to support patients with kindness and understanding.
• Proactive, confident written and verbal communication skills, including the ability to raise concerns and communicate directly and professionally.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team orientation.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.
• National paramedic certification.

Responsibilities

• Conduct patient triage by taking vital signs, documenting medical history, and performing observational examinations.
• Assist with patient examinations and prepare necessary equipment and documentation; support providers during testing and procedures.
• Perform diagnostic procedures and tests, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
• Perform point-of-care testing, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis tests.
• Provide cardiac and airway care, including ECGs, AED use, nebulizer treatments, and oxygen administration.
• Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
• Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
• Maintain accurate electronic medical records, including patient histories and treatment details.
• Observe and report changes in patient conditions and take necessary action.
• Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
• Maintain a stocked and sterile workspace to support clinic operations.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED