Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD • Augusta, ME

6d • $24 - $34

About The Position

ConvenientMD is seeking a dedicated Paramedic to join its team as an Urgent Care Technician. This clinical team member provides high-quality patient care, works alongside medical providers, and contributes to a supportive, collaborative environment in a fast-paced urgent care setting.

The role includes triaging patients; assisting providers with examinations, testing, and procedures; performing diagnostic and point-of-care testing; providing cardiac and airway management; and delivering wound care, immunizations, and medication administration in accordance with federal and state regulations. The technician also supports patient communication and documentation, maintains equipment and clinic spaces, coordinates care with clinical colleagues, and helps train new team members.

The position requires the ability to work 12-hour shifts, including nights, weekends, and holidays. Depending on employment status, the schedule is three shifts per week for full-time, two shifts per week for part-time, or four shifts per month for per diem. Weekend shift minimums apply. The role may require travel to other ConvenientMD clinics within a one-hour travel distance, including for training shifts.

Requirements

• High school diploma or GED.
• Licensed paramedic; national certification is preferred.
• Prior experience placing and monitoring IVs.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts. Full-time requires three shifts per week, including at least four Saturday or Sunday shifts per month; part-time requires two shifts per week, including at least two Saturday or Sunday shifts per month; per diem requires four shifts per month, ideally one shift each week.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts that may take place outside the primary clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Effective written and verbal communication and the ability to collaborate with patients, team members, and organizational stakeholders.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, patient-focused, proactive, trustworthy, and collaborative approach to work.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.
• National paramedic certification.

Responsibilities

• Conduct patient triage by taking vital signs, documenting medical history, and performing observational examinations to identify immediate healthcare needs.
• Assist with patient examinations and prepare required equipment and documentation while supporting providers during tests and procedures.
• Perform diagnostic procedures and tests, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
• Perform point-of-care tests, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis.
• Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
• Conduct wound care assessments and provide immunizations and medication administration in accordance with federal and state regulations.
• Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
• Maintain accurate electronic medical records, including patient histories and treatment details.
• Observe and report changes in patients' conditions and take necessary action.
• Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
• Keep the workspace stocked and sterile to support clinic operations.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED