Urgent Care - Paramedic (Urgent Care Technician)

ConvenientMD • Keene, NH

8d • Onsite

About The Position

ConvenientMD is seeking a licensed Paramedic to join its team as an Urgent Care Technician. This clinical team member provides patient care and supports medical providers in a fast-paced urgent care setting. The role includes triage, assisting with exams and procedures, performing diagnostic tests, managing clinical equipment and supplies, documenting care, communicating with patients and colleagues, and helping train new clinic team members.

The position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. The posting also describes part-time and per diem schedules. Employees must be flexible to work nights, weekends, and holidays, may need to work at other ConvenientMD locations within an hour of their primary clinic, and must travel for training shifts when required.

Candidates must have a high school diploma or GED, a paramedic license, experience placing and monitoring IVs, and an accepted BLS certification. Prior urgent care or emergency department triage experience is preferred. The role requires compassionate, patient-focused care, effective communication and collaboration, confidentiality, and comfort with business software.

Requirements

• High school diploma or GED.
• Licensed paramedic; national certification is preferred.
• Prior experience placing and monitoring IVs.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS certifications, and online-only classes are not accepted.
• Ability to work 12-hour shifts. Full-time schedule: three shifts per week, with at least four shifts per month on a Saturday or Sunday. (The posting also lists separate part-time and per diem schedules.)
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may be outside the primary clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Strong written and verbal communication and ability to maintain positive relationships with patients, team members, and organizational stakeholders.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, authentic, patient-focused, proactive, trustworthy, collaborative, and effective as a team player.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.
• National paramedic certification.
• Experience with Experity.

Responsibilities

• Conduct patient triage by taking vital signs, documenting medical history, and performing observational examinations.
• Assist with patient exams and prepare necessary equipment and documentation; support providers during testing and procedures.
• Perform diagnostic procedures, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
• Perform point-of-care testing, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis tests.
• Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
• Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
• Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
• Maintain accurate electronic medical records, documenting patient histories and treatment details.
• Observe and report changes in patients' conditions and take necessary action.
• Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
• Keep the workspace stocked and sterile to support clinic operations.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employee rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED