Paramedic - Urgent Care

Advocate Health and Hospitals Corporation•Kernersville, NC

About The Position

The Paramedic works on an Emergency Medicine–managed urgent care team caring for patients of all ages, from newborns to adults, with a strong focus on pediatric expertise. The team bridges primary care and emergency department services by providing high-quality, efficient care and helping reduce unnecessary emergency department utilization. The role is part of a collaborative, team-focused environment grounded in communication, respect, shared accountability, compassion, and empathy. The Paramedic provides patient- and family-centered care, rapidly evaluates life-threatening emergencies, and implements prescribed therapies within their scope of practice. The role collaborates with nursing and medical staff, documents care in the electronic medical record, performs assigned point-of-care testing, supports patient flow and safety, and participates in professional practice, quality improvement, and development activities. Work involves emergency or crisis situations, stressful and crowded conditions, interruptions, and wearing personal protective equipment.

Requirements

Paramedic certification from an accredited certified paramedic program, or an Associate of Applied Science degree in Paramedic studies or equivalent.
Basic Cardiac Life Support (BCLS).
Applicable state-OEMS certification as an EMT-P.
Maintain certification through affiliation with an approved applicable state-OEMS education provider.
Provide direct and indirect patient care.
Strong oral and written communication skills.
Ability to work collaboratively.
Ability to evaluate and appropriately respond to verbal and nonverbal communication from patients across developmental stages, including neonates, pediatrics, adolescents, adults, and geriatrics.
Ability to build rapport with hospital personnel, providers, patients, and visitors.
Ability to push stretchers, wheelchairs, carts, and equipment.
Ability to lift and position patients of all weights and heights using assistive devices and/or personnel as appropriate.
Computer skills for electronic documentation of patient care.
Ability to perform duties in accordance with applicable state and federal laws, local ordinances, policies, procedures, and protocols.

Nice To Haves

Three years of emergency service experience preferred.
Critical Care certificate preferred.
National Registry paramedic preferred.
Advanced Cardiac Life Support (ACLS) or Pediatric Advanced Life Support (PALS) may be required within one year in select areas.

Responsibilities

Provide patient- and family-centered care that addresses patients’ physical, emotional, spiritual, cultural, religious, and environmental needs.
Rapidly evaluate life-threatening emergencies and implement prescribed therapies within the scope of practice.
Collaborate with nursing and medical team members to establish treatment goals.
Maintain a safe, therapeutic, and healing environment, protecting patient privacy and behaving respectfully and professionally.
Use and promote technology and equipment to enhance patient and staff safety.
Communicate effectively and share information throughout the continuum of care as a member of the healthcare team.
Participate in the professional practice model, including shared governance, adherence to standards of care, peer review, and professional development.
Act as a patient advocate across care settings and in the community.
Identify clinical priorities and initiate action to improve patient outcomes.
Use medications, treatments, and protocols within the scope of practice defined by NCOEMS and under physician orders.
Perform assigned point-of-care testing and maintain competency while complying with organizational policies and applicable state and federal regulations.
Document medications and treatments rendered in the electronic medical record.
Reassess patients and document reassessments in the electronic medical record in accordance with hospital policies and procedures.
Demonstrate teamwork with other members of the Emergency Department care team.
Support evidence-based practice, research, and quality-improvement initiatives.
Demonstrate the organization’s patient promise.
Facilitate optimal patient flow through the Emergency Department and help ensure patient safety and security.
Provide direct and indirect patient care, including pushing stretchers, wheelchairs, carts, and equipment and lifting or positioning patients using appropriate assistance.
Communicate clearly and professionally by telephone and other automated devices.
Replace absent staff on short notice as required.
Perform duties in accordance with applicable laws, ordinances, policies, procedures, and protocols.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Competitive compensation, with premium pay such as shift and on-call pay based on the role and teammate.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career development programs.