Paramedic, Urgent Care

UNC Health•Hendersonville, NC

23h•Onsite

About The Position

The Urgent Care Paramedic assists providers in delivering quality patient care and services at the clinic. The role explains practice policies and procedures clearly, addresses patient and representative concerns, and interacts professionally with employees of client businesses and industries. The position supports daily clinical operations and coordinates health-related services for client employers, contributes to high-quality care, and represents the clinic professionally in the community. The role may involve routine interaction with patients, families, providers, third-party payers, and clinic and hospital employees, and requires a high degree of accuracy. The Paramedic assists patients and families during admission, transfers, and discharge; anticipates patient needs; helps maintain the patient environment; and transports patients to and from areas outside the Urgent Care Center. The role provides emotional support, helps meet patient safety needs, and delivers care within the scope of practice defined by Pardee Hospital and the North Carolina Office of Emergency Medical Services. It also includes clerical and receptionist duties, assisting with examinations and procedures, and documenting patient information and changes in condition.

Requirements

High school diploma or equivalent.
Successful completion of a state-approved Emergency Medical Technician (EMT)-Paramedic program.
State-required paramedic certification or National Registration at the paramedic level.
Basic Life Support (BLS) certification.

Nice To Haves

3–6 months of paramedic experience.

Responsibilities

Assist patients and their families during admission, transfers, and discharge.
Anticipate patient needs and help maintain the patient environment.
Assist with transportation of patients to and from units or areas outside the Urgent Care Center.
Respect and protect patient confidentiality.
Assist other staff with their duties and seek guidance as needed.
Listen actively and provide emotional support to patients and families; aid with reality orientation and provide informal support.
Assist with potential aggressive patients and help ensure patients’ emotional and safety needs are met.
Demonstrate skills validated by the unit-specific orientation and skills checklist, use standard precautions and infection-control principles, and work within the defined scope of practice.
Perform 12-lead ECG acquisition and transmission, cardiac monitoring, cardiopulmonary resuscitation, decontamination, automated and manual defibrillation, nebulizer inhalation therapy, orthostatic blood pressure measurement, oxygen administration, pulse oximetry, splinting, stroke screening, temperature measurement, venous access (phlebotomy), and wound care.
Perform clerical and receptionist duties according to unit policies and procedures.
Assume direct patient care responsibilities as assigned by a licensed nurse.
Assist healthcare providers with routine examinations and procedures and obtain equipment and supplies during emergency situations.
Demonstrate professionalism and flexibility in the healthcare environment.
Observe, collect, and document patient information obtained while providing care, and promptly report significant changes in a patient's condition to a registered nurse.