Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD • Windham, NH

21d

About The Position

ConvenientMD is seeking a dedicated, licensed Paramedic to join its urgent care team as an Urgent Care Technician. This clinical team member provides high-quality patient care, works alongside medical providers, and contributes to a supportive, collaborative environment.

The role includes triaging patients, assisting with examinations, performing diagnostic and point-of-care tests, supporting cardiac and airway management, providing wound care and immunizations, and administering medications in accordance with federal and state regulations. The technician also communicates with patients, maintains electronic medical records, monitors changes in patient condition, and helps keep clinical equipment and workspaces clean, stocked, and ready for use.

The schedule requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. Team members must be flexible to work nights, weekends, and holidays, and may need to travel to nearby clinics or training shifts within a one-hour commute. The position also involves supporting the training of new clinic team members.

Requirements

• High school diploma or GED.
• Licensed paramedic; national certification is preferred.
• Prior experience placing and monitoring IVs.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS certifications, and online-only classes are not accepted.
• Ability to work 12-hour shifts; the full-time schedule is three shifts per week, with at least four shifts per month on a Saturday or Sunday.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may take place outside the primary clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Effective written and verbal communication, relationship-building, and collaboration skills.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, authentic, patient-focused, trustworthy, proactive, and collaborative approach to patient care and teamwork.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.
• National paramedic certification.

Responsibilities

• Triage patients by taking vital signs, documenting medical histories, and performing observational examinations to identify immediate healthcare needs.
• Assist with patient examinations and prepare necessary equipment and documentation; support providers during testing and procedures.
• Perform diagnostic procedures, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
• Conduct point-of-care testing, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis tests.
• Provide cardiac and airway support, including ECGs, AED use, nebulizer treatments, and oxygen administration.
• Perform wound care assessments, administer immunizations, and administer medications in accordance with federal and state regulations.
• Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
• Maintain accurate electronic medical records, including patient histories and treatment details.
• Observe and report changes in patient conditions and take necessary action.
• Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
• Maintain a stocked and sterile workspace to support clinic operations.
• Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on hotels, travel, entertainment, restaurants, and other services and products.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED