Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD • Auburn, ME

25d

About The Position

ConvenientMD is seeking a dedicated, licensed paramedic to join its team as an Urgent Care Technician. This clinical team member provides high-quality patient care, works alongside medical providers, and contributes to a supportive, collaborative environment. The role includes patient triage and examinations, diagnostic testing and clinical procedures, patient communication and documentation, clinic upkeep, and coordination with the clinical team. The position requires 12-hour shifts, including some weekend shifts, and flexibility to work nights, weekends, and holidays. Travel may be required to nearby clinics for coverage or training.

Requirements

• High school diploma or GED.
• Licensed paramedic; nationally certified EMT status is specified in the role description, and national paramedic certification is preferred.
• Prior experience placing and monitoring IVs.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS certifications, and online-only classes are not accepted.
• Compassionate, authentic, patient-focused approach and ability to support patients with kindness and understanding.
• Proactive, confident written and verbal communication, including the ability to raise concerns and communicate directly and professionally.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative team-oriented approach.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Ability to work 12-hour shifts. Full-time schedule: three shifts per week, including at least four Saturday or Sunday shifts per month. Part-time schedule: two shifts per week, including at least two Saturday or Sunday shifts per month. Per-diem schedule: four shifts per month, ideally one per week.
• Flexibility to work nights, weekends, and holidays.
• If needed, ability to work at a minimum of three other ConvenientMD locations within one hour’s travel distance of the primary clinic.
• Ability to travel for training shifts within a one-hour commute of the primary clinic.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.
• National paramedic certification.

Responsibilities

• Triage patients by taking vital signs, documenting medical histories, and performing observational examinations to identify immediate healthcare needs.
• Assist with patient examinations and prepare equipment and documentation; support providers during testing and procedures.
• Perform diagnostic procedures and testing, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
• Perform point-of-care testing, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis tests.
• Provide cardiac and airway care, including ECGs, AED use, nebulizer treatments, and oxygen administration.
• Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
• Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
• Maintain accurate electronic medical records, including patient histories and treatment details.
• Observe and report changes in patients’ conditions and take necessary action.
• Clean, sterilize, and maintain medical instruments and equipment in accordance with organizational policies.
• Maintain a stocked and sterile workspace to support clinic operations.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Welcome and support the training of new clinic team members.
• Work 12-hour shifts, with required weekend shifts depending on employment schedule; maintain flexibility for nights, weekends, and holidays.
• Travel to other nearby ConvenientMD locations if needed and travel for training shifts, which may take place outside the primary clinic.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Discounts on services and products such as hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED