Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD•Londonderry, NH
•Onsite

About The Position

ConvenientMD is seeking a dedicated Paramedic to join its team as an Urgent Care Technician. In this clinical role, the Paramedic provides high-quality patient care alongside medical providers and contributes to a supportive, collaborative care environment. The position includes patient triage, support during examinations and procedures, diagnostic testing, cardiac and airway care, wound care, immunizations, medication administration, patient communication, electronic medical record documentation, and clinic operations. The role requires 12-hour shifts. Full-time team members must work three shifts per week, including at least four Saturday or Sunday shifts per month. Team members must be flexible to work nights, weekends, and holidays, may need to work at up to three other ConvenientMD locations within one hour of their primary clinic, and must travel for training shifts that may be outside their primary clinic within a one-hour commute. ConvenientMD describes a collaborative workplace that supports professional growth and belonging. The company offers team members and their families urgent care services at no cost, benefit options, retirement matching after one year, access to primary care depending on location, education discounts, and rewards and discounts on various services and products.

Requirements

  • High school diploma or GED.
  • Licensed paramedic; national certification is preferred.
  • Prior experience placing and monitoring IVs.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR-only, ACLS, and online-only classes are not accepted.
  • Ability to work 12-hour shifts. Full-time schedule requires three shifts per week and at least four Saturday or Sunday shifts per month.
  • Flexibility to work nights, weekends, and holidays.
  • Ability, if needed, to work at a minimum of three other ConvenientMD locations within a one-hour travel distance of the primary clinic.
  • Ability to travel for training shifts that may take place outside the primary clinic within a one-hour commute.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Strong written and verbal communication, collaboration, patient focus, and teamwork skills.

Nice To Haves

  • National paramedic certification.
  • One to two years of patient triage experience in an urgent care or emergency department.

Responsibilities

  • Conduct patient triage by taking vital signs, documenting medical history, and performing observational examinations to identify immediate healthcare needs.
  • Assist with patient examinations by preparing equipment and documentation and supporting providers during testing and procedures.
  • Perform diagnostic and testing procedures, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
  • Perform point-of-care testing, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis tests.
  • Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
  • Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records, documenting patient histories and treatment details.
  • Observe and report changes in patient conditions and take necessary action.
  • Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
  • Maintain a stocked and sterile workspace to support clinic operations.
  • Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
  • Welcome and support the training of new clinic team members.
  • Work 12-hour shifts and maintain the availability required for the applicable employment schedule.
  • Travel to other clinic locations for coverage or training when required.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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