About The Position

ConvenientMD is seeking a dedicated, licensed paramedic and nationally registered EMT to join its team as an Urgent Care Technician. This clinical team member provides high-quality patient care alongside medical providers in a fast-paced, collaborative urgent care setting. The role includes patient triage, assisting with examinations, performing diagnostic and point-of-care testing, providing clinical treatments, maintaining electronic medical records, and supporting clinic operations and team training. The position requires 12-hour shifts. Full-time staff work three shifts per week, including at least four Saturday or Sunday shifts per month. Employees must be flexible to work nights, weekends, and holidays. When needed, they may be required to work at up to three other ConvenientMD locations within one hour of their primary clinic and travel for training shifts within a one-hour commute. The hourly pay range is $24–$34. The posting also advertises a $1,500 sign-on bonus. Pay is determined based on factors including location, relevant experience, market conditions, and budget. The role offers a collaborative environment and opportunities for professional growth, along with benefits and other employee programs.

Requirements

  • High school diploma or GED.
  • Licensed paramedic; national certification is preferred.
  • Prior experience placing and monitoring IVs.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS certifications, and online-only classes are not accepted.
  • Ability to work three 12-hour shifts per week for full-time employment, including at least four Saturday or Sunday shifts per month.
  • Flexibility to work nights, weekends, and holidays.
  • Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
  • Ability to travel for training shifts at locations within a one-hour commute.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Effective written and verbal communication and ability to build positive relationships with patients, team members, and stakeholders.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Compassionate, patient-focused approach; proactive communication; trustworthiness; and ability to collaborate as part of a team.

Nice To Haves

  • One to two years of patient triage experience in an urgent care or emergency department.
  • National paramedic certification.

Responsibilities

  • Conduct patient triage by taking vital signs, documenting medical histories, and performing observational examinations to identify immediate healthcare needs.
  • Assist with patient examinations by preparing equipment and documentation and supporting providers during testing and procedures.
  • Perform diagnostic procedures and testing, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
  • Perform point-of-care tests, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis testing.
  • Provide cardiac and airway care, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
  • Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records, including patient histories and treatment details.
  • Observe and report changes in patients’ conditions and take necessary action.
  • Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
  • Maintain a stocked and sterile workspace to support clinic operations.
  • Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
  • Welcome and support the training of new clinic team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Employee rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
  • $1,500 sign-on bonus.
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