Pantry Server

THE RANCH AT LAGUNA BEACH • Laguna Beach, CA

11d • $17 - $17 • Onsite

About The Position

Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner. Duties and Responsibilities • Greet all guests according to Ranch LB standards. • Take orders for and serve all food and beverage requests, using suggestive selling techniques. • Clear tables during service and provide clean set ups. • Control guest checks and secure proper payment. • Ensure station and table set-ups are complete. • Polish glassware, silverware and napkin rolling as needed. • Assist with food prep, expediting and food running. • Stock and re-stock food and beverage items as needed. • Perform various side duties as assigned by the Outlet Supervisor and Manager. • Maintain proper condition and cleanliness of dining areas and servicing equipment. NOTE: This description is not intended to be all-inclusive. Other related duties may be assigned as required in addition to the principal duties outlined above. SUPPORTIVE FUNCTIONS In addition, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of The Ranch: • Assist in moving any tables and chairs as needed. • Inform supervisor of any problems or complaints. • Additional duties as necessary and assigned.

Requirements

• High school or equivalent education required.
• Two years’ experience as food server required.
• Must be of minimum age to serve alcohol.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of appropriate table settings and service ware.
• Ensure guest comfort and safety throughout the event.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Ability to describe all menu items and methods of preparation and to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
• Ability to notify management of any inappropriate behavior from the guest such as intoxication.
• Excellent customer service skills, ability to organize and prioritize work, solve problems and make rational decisions.
• Must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
• Must be able to stand and exert well-paced mobility for up to 8 hours in length.
• Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
• Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
• Must be able to lift up to 30 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
• Must be able to exert well-paced ability in limited space.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning/inspection tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
• Requires manual dexterity to use and operate all necessary equipment.
• Regular attendance is essential to the successful performance of this position.
• Upon employment, all team members are required to fully comply with company rules and regulations for the safe and effective operation of The Ranch’s facilities.

Nice To Haves

• Customer service experience preferred.

Responsibilities

• Greet all guests according to Ranch LB standards.
• Take orders for and serve all food and beverage requests, using suggestive selling techniques.
• Clear tables during service and provide clean set ups.
• Control guest checks and secure proper payment.
• Ensure station and table set-ups are complete.
• Polish glassware, silverware and napkin rolling as needed.
• Assist with food prep, expediting and food running.
• Stock and re-stock food and beverage items as needed.
• Perform various side duties as assigned by the Outlet Supervisor and Manager.
• Maintain proper condition and cleanliness of dining areas and servicing equipment.
• Assist in moving any tables and chairs as needed.
• Inform supervisor of any problems or complaints.
• Additional duties as necessary and assigned.

Benefits

• Discount packages include: Free golf (based on availability), discounted pet insurance, discounted tickets to Disneyland, Universal Studios, Knotts Berry Farm and more!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED