Packing Operator Specialist

the LEGO Group • Richmond, VA

4d • Onsite

About The Position

The Packing Operator Specialist works on the Final Pack team in a fast-paced manufacturing environment, helping keep production lines safe, efficient, and aligned with quality standards. The role supports Planning, Shipping, and Warehouse operations to ensure products are delivered safely, on time, and in full.

The specialist supports Line Leaders and Production Team Leads by operating and adjusting semiautomatic production equipment, completing changeovers, performing quality inspections, troubleshooting equipment issues, and identifying safety or quality concerns. The role also includes preventive and Autonomous Maintenance activities, equipment cleaning, production documentation and checks, and collaboration with Maintenance, Engineering, Quality, and other support teams.

The stated starting pay is $22.50 per hour. The schedule is 7 AM–7 PM on a 2-2-3 shift pattern, with availability for overtime as business needs require. The position is based at the office, store, or factory specified in the advert.

Requirements

• Technical education or training in mechanics, industrial technology, manufacturing, or a related technical field.
• 1–2 years of experience operating machinery in a manufacturing or high-speed production environment.
• Experience performing machine changeovers, adjustments, troubleshooting, and basic mechanical repairs.
• Ability to identify and resolve minor equipment issues, including jams, faults, alarms, and basic mechanical adjustment needs.
• Experience conducting preventive maintenance activities, including inspecting equipment and identifying potential problems before equipment failure.
• Experience using computer-based manufacturing interfaces, including HMIs, electronic machine settings, and fault/alarm diagnostics.
• Strong mechanical aptitude and analytical problem-solving skills.
• Strong verbal and written communication skills and the ability to work effectively with peers, leaders, and support teams.
• Basic math skills, including working with fractions and decimals and converting between them.
• Ability to accurately read and use a tape measure.
• Ability to work a 2-2-3 schedule and overtime when required.
• Ability to lift, push, and/or pull up to 50 pounds for up to 50% of the shift.
• Ability to stand, walk, bend, twist, reach, and perform other physical production activities for prolonged periods.
• Ability to work shifts of up to 12 hours, depending on production requirements.

Nice To Haves

• Previous experience operating Box Former, Box Closer, and/or Case Packer equipment.
• Experience with Syntegon Box Former, Box Closer, or Case Packer equipment.
• Experience working with cardboard or corrugated packaging equipment.
• Previous maintenance or equipment-repair experience.
• Experience supporting Autonomous Maintenance, 5S, preventive maintenance, or continuous improvement activities in a manufacturing environment.

Responsibilities

• Safely operate semiautomatic production equipment, including Box Former, Box Closer, and Case Packer equipment, in accordance with Standard Operating Procedures.
• Perform equipment changeovers, fine adjustments, start-up activities, and routine operational checks.
• Support Line Leaders and Production Team Leads with daily production activities and line performance.
• Troubleshoot equipment faults, alarms, jams, and minor mechanical issues to minimize production interruptions.
• Escalate equipment, safety, quality, or production concerns when additional support is required.
• Perform quality inspections to ensure finished products meet established specifications and standards.
• Maintain production flow and support hourly production targets while minimizing unexpected downtime.
• Work with Maintenance, Engineering, Quality, and other support teams to resolve equipment and production issues.
• Perform basic mechanical adjustments and minor repairs using appropriate tools and established procedures.
• Support preventive and Autonomous Maintenance activities by inspecting equipment and identifying potential issues.
• Complete 5S, Quality Checks, Line Release Audits, Autonomous Maintenance activities, and equipment cleaning.
• Keep machines and surrounding work areas clean, safe, and ready for operation before, during, and after each shift.
• Identify potential safety and quality concerns and support corrective actions.
• Recommend opportunities to improve safety, quality, equipment performance, and production processes.
• Communicate clearly and professionally with peers, Line Leaders, Production Team Leads, and support departments.
• Demonstrate LEGO values through teamwork, collaboration, accountability, and respect.
• Maintain regular, reliable, and predictable attendance.

Benefits

• Enhanced paid Family Care Leave options.
• Life and disability insurance coverage for all colleagues.
• Access to the Headspace App and wellbeing initiatives and programs.
• Colleague discount available from the first day.
• Bonus scheme when goals are reached and if eligible.
• Hybrid work model offering the option to work from home up to two days per week, subject to how the option applies to the role and team.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed