Package Liaison Handler

Luxer One • Dallas, TX

6d • $20 - $21 • Onsite

About The Position

Luxer One is seeking a friendly, professional, organized, and customer-focused Liaison Package Handler to provide package management services at a luxury apartment property in Downtown Dallas, Texas. The role establishes an on-site presence and independently maintains and organizes the assigned property’s package room and locker systems using package-management software. The employee provides in-person and written assistance to residents with package questions and account inquiries and serves as a liaison between the property and Luxer One Support.

The position is part-time. Availability is required Monday, Wednesday, and Friday, with the listing also stating “5 days/week,” from 10 a.m. to 3 p.m.; employees work within that availability and are not expected to work the entire availability. The role includes package logging, organizing and labeling packages, delivering packages to resident doors or in-unit, auditing aging packages, communicating by Gmail, and performing or troubleshooting lightweight maintenance on locker-room hardware and software. Packages handled may weigh up to 60 pounds.

Requirements

• Be at least 18 years old.
• Have 1–2 years of customer service experience in a client-facing role.
• Have reliable transportation, such as a personal vehicle or access to public transit; living in or near the designated service area is ideal.
• Be comfortable using technology, including digital package-management software, Google Suite, and Apple hardware and software.
• Demonstrate strong organizational and independent problem-solving abilities.
• Have clear written and verbal communication skills.
• Be able to perform regular physical activity, including lifting and arranging packages, some of which may be bulky, and safely maneuvering within storage areas.
• Be able to lift up to, but not more than, 60 pounds.
• Be able to sit and stand for extended periods if necessary.
• Be able to work effectively in environments with varying temperatures, including heat and cold, while following safety protocols.
• Be willing to perform additional duties and make up missed hours or cover shifts as needed.
• Be friendly, professional, and comfortable representing the Luxer One Liaison brand in upscale residential communities.
• Be comfortable building positive relationships with property managers and residents.

Nice To Haves

• Live in or near the designated Downtown Dallas service area.

Responsibilities

• Establish an on-site presence at assigned properties and provide residents with in-person and written support for package questions and account inquiries.
• Log recently delivered packages into the property’s package-management system or software.
• Deliver packages to residents’ doors or in-unit, with a maximum package weight of 60 pounds.
• Arrange and label packages on shelving so residents can locate them easily.
• Identify and address aging or stale packages through physical audits and software review to maintain system accuracy.
• Email residents, property staff, and the manager using Gmail.
• Serve as a primary liaison between the property and Luxer One Support.
• Perform or troubleshoot lightweight maintenance on package-room or locker-system hardware and software as needed.
• Make up missed hours or cover shifts as needed.
• Perform additional duties as assigned as responsibilities evolve with business needs.

Benefits

• 401(k) with employer match.
• Accrued paid time off and 40 hours of sick leave.
• Employee Assistance Program.
• Liaison uniform and equipment provided.
• Opportunities for advancement, learning, mentoring, and taking on new tasks as the program expands.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed