About The Position

The Infosys Enterprise Application Integration Services (EAIS) unit provides consulting services for integrating business applications, using technologies such as TIBCO, Vitria, webMethods, IBM WBI, and SAP NetWeaver. In the Package Consultant 2 role, you will help gather and validate business requirements, contribute to ERP solution design and customization, and develop and maintain application features. You will also support system integration, assess ERP performance and compliance, document customizations, and provide user training. The role requires knowledge of ERP systems and integration techniques, the ability to support end-to-end ERP package customization and implementation, and the ability to translate complex requirements into development tasks. You will work collaboratively with cross-functional teams and client stakeholders. Relocation and/or travel to the work or project location may be required. Applicants must be authorized to work in the United States without employer-based visa sponsorship.

Requirements

  • Knowledge of ERP systems and integration techniques.
  • Ability to handle end-to-end ERP package customization and implementation.
  • Ability to translate complex requirements into actionable development tasks.
  • Passion for design and hands-on coding experience.
  • Collaborative approach and excellent communication skills with cross-functional teams and client stakeholders.
  • Experience gathering, analyzing, and documenting business requirements and user stories for applications.
  • Ability to collaborate with stakeholders and technical teams to define process flows and business rules.
  • Ability to create BRDs, FRDs, process flows, and data mapping documents.
  • Experience leading requirement workshops, JAD sessions, and backlog grooming.
  • Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
  • Authorization to work in the United States for any employer without employer-based visa sponsorship.

Nice To Haves

  • Ability to work in a global delivery model.

Responsibilities

  • Participate in requirements gathering with stakeholders across business units and help validate specifications for alignment with business objectives and ERP capabilities.
  • Assist with solution architecture design by customizing ERP package modules and features based on business requirements.
  • Develop and integrate features into existing applications, conduct code reviews, and maintain the codebase for stability and compliance.
  • Configure interfaces and execute ETL processes to support system integration and consistent data flow between ERP and other applications.
  • Assess ERP system performance and identify enhancement opportunities.
  • Ensure ERP customizations comply with security measures and regulatory standards.
  • Document ERP customizations and deliver user training to support knowledge transfer.
  • Gather, analyze, and document business requirements and user stories for applications.
  • Collaborate with business stakeholders, product owners, architects, and development teams to define process flows and business rules.
  • Create BRDs, FRDs, process flows, and data mapping documents.
  • Lead requirement workshops, JAD sessions, and backlog grooming.
  • Support application design sessions and ensure alignment with business objectives.

Benefits

  • Medical, dental, vision, and life insurance
  • Long-term and short-term disability
  • Health and dependent care reimbursement accounts
  • Accident, critical illness, hospital indemnity, and legal insurance
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays and paid time off
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