Package Consultant 2

Infosys•Addison, TX

About The Position

The Package Consultant 2 works on ERP package requirements, customization, integration, development, performance, documentation, and user training. The role participates in gathering and validating requirements with stakeholders, helps design solutions by customizing ERP modules and features, develops and integrates application features, and supports system integration to ensure consistent data flow between ERP and other applications. It also assesses system performance and checks customizations for security and regulatory compliance. The position is part of Infosys’s Enterprise Application Integration Services (EAIS) unit, which provides consulting services for business application integration, implementations, rollouts, production support, and product development. The unit works with technologies including TIBCO, Vitria, webMethods, IBM WBI, and SAP NetWeaver. The role also gathers, analyzes, and documents business requirements and user stories; collaborates with stakeholders and technical teams to define process flows and business rules; creates requirements and data-mapping documentation; leads workshops and backlog grooming; and supports application design sessions. Relocation and/or travel to the work or project location may be required. Applicants must be authorized to work in the United States without employer-based visa sponsorship; Infosys states it cannot provide immigration sponsorship for this role.

Requirements

  • Bachelor’s degree or foreign equivalent from an accredited institution, or three years of progressive experience in the specialty in lieu of each year of education.
  • Knowledge of ERP systems and integration techniques.
  • Ability to handle end-to-end ERP package customization and implementation.
  • Ability to translate complex requirements into actionable development tasks.
  • Hands-on coding experience and interest in design.
  • Excellent collaboration and communication skills with cross-functional teams and client stakeholders.
  • Experience gathering, analyzing, and documenting business requirements and application user stories.
  • Ability to collaborate with business stakeholders, product owners, architects, and development teams to define process flows and business rules.
  • Ability to create BRDs, FRDs, process flows, and data-mapping documents.
  • Experience leading requirements workshops, JAD sessions, and backlog grooming.
  • Ability to support application design sessions and align them with business objectives.
  • Authorization to work in the United States without employer-based visa sponsorship.

Nice To Haves

  • Ability to work in a global delivery model

Responsibilities

  • Participate in requirements gathering with stakeholders across business units and help validate specifications against business objectives and ERP capabilities.
  • Assist with solution architecture design and customize ERP package modules and features based on business requirements.
  • Develop and integrate features into existing applications, conduct code reviews, and maintain the codebase for stability and compliance.
  • Configure interfaces and execute ETL processes to support system integration and consistent data flow between ERP and other applications.
  • Assess ERP system performance and identify enhancement opportunities.
  • Ensure ERP customizations comply with security measures and regulatory standards.
  • Document ERP customizations and deliver user training to support knowledge transfer.
  • Gather, analyze, and document business requirements and user stories for applications.
  • Collaborate with business stakeholders, product owners, architects, and development teams to define process flows and business rules.
  • Create BRDs, FRDs, process flows, and data-mapping documents.
  • Lead requirements workshops, JAD sessions, and backlog grooming.
  • Support application design sessions and ensure alignment with business objectives.

Benefits

  • Medical, dental, vision, and life insurance
  • Long-term and short-term disability
  • Health and dependent care reimbursement accounts
  • Accident, critical illness, hospital indemnity, and legal insurance
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays and paid time off
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