Package Concierge - Fort Lauderdale, FL

VetJobs•Fort Lauderdale, FL
•$21 - $22•Onsite

About The Position

The Package Concierge supports mail and package operations at a Sentral property and provides five-star service to residents and guests. Responsibilities include preparing outgoing mail and packages; receiving, storing, and organizing incoming items; communicating with residents about mail and packages; and delivering packages directly to residents and guests. This is an in-person, on-site position in Fort Lauderdale, Florida.

Requirements

  • Strong customer service track record, including the ability to make people feel cared for and supported under stressful circumstances.
  • Exceptional interpersonal, self-awareness, and active listening skills.
  • Proficiency with communication technology and the ability to learn new software quickly.
  • Excellent written and verbal communication skills.
  • Enthusiasm for creating inclusive and respectful workplaces.
  • Integrity and the ability to manage confidential information and sensitive situations with discretion and judgment.
  • Strong attention to detail and organizational skills.
  • Ability to work with a team.
  • Ability to lift up to 50 pounds and stand for the duration of a shift.
  • Ability to work a flexible schedule, including evenings and weekends.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Hospitality experience preferred, such as in hotels and resorts, private luxury clubs, or travel management.

Responsibilities

  • Prepare outgoing mail and packages.
  • Receive, store, and organize incoming mail and packages.
  • Communicate with residents about their mail and packages and deliver packages directly to residents and guests.
  • Prepare shipping documents.
  • Distribute mail and packages.
  • Receive, process, and verify incoming and outgoing mail and packages.
  • Maintain records of incoming and outgoing mail and packages.
  • Perform other related duties and assignments as needed and assigned.
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