Package Concierge

Sentral • Fort Lauderdale, FL

5d • $21 - $22 • Onsite

About The Position

The Package Concierge supports mail and package operations at a Sentral residential property and provides five-star service to residents and guests. The role prepares outgoing mail and packages; receives, verifies, processes, stores, organizes, and distributes incoming and outgoing items; prepares shipping documents; maintains records; and communicates with residents about mail and packages, including delivering items directly to residents and guests. The position is in person and on-site at the property. Other related duties may be assigned as needed.

Requirements

• High school diploma or equivalent preferred.
• Strong customer service track record, including the ability to make people feel cared for and supported under stressful circumstances.
• Exceptional interpersonal and self-awareness skills, including active listening.
• Proficiency with communication technology and ability to learn new software quickly.
• Excellent written and verbal communication skills.
• Enthusiasm for creating inclusive and respectful workplaces.
• Integrity and ability to manage confidential information and sensitive situations with discretion and judgment.
• Strong attention to detail and organizational skills.
• Ability to work with a team.
• Ability to lift up to 50 pounds and stand for the duration of a shift.
• Ability to work a flexible schedule, including evenings and weekends.

Nice To Haves

• Experience in hospitality, such as hotels and resorts, private luxury clubs, or travel management.

Responsibilities

• Prepare outgoing mail and packages.
• Receive, store, and organize incoming mail and packages.
• Communicate with residents about mail and packages and deliver packages directly to residents and guests.
• Prepare shipping documents.
• Distribute mail and packages.
• Receive, process, and verify incoming and outgoing mail and packages.
• Maintain records of incoming and outgoing mail and packages.
• Perform other related duties and assignments as needed and assigned.

Benefits

• Multiple medical, dental, and vision plan options, beginning the first month after the start date, including one fully company-paid plan.
• Health Savings Account and Flexible Spending Account options.
• 401(k) with a 4% company match, eligible after three months of employment.
• 11 paid holidays and eight types of paid time off, including personal days, one floating holiday each year, and Enrichment Hours for volunteering or career development.
• Travel discounts for team members, friends, and family at Sentral communities.
• Discounted rates on pet insurance, attractions, rental cars, shows, and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED