PA, Scheduler

Ovation Healthcare • Crest, CA

3d • $37,268 - $55,902 • Remote

About The Position

The Patient Access Scheduler is a detail-oriented, patient-focused role responsible for scheduling hospital outpatient services, maintaining patient information, and ensuring a seamless registration process. The position reflects the mission, vision, and values of Amplify RCM and follows its Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. It reports to the Patient Access Manager.

The ideal candidate understands human anatomy, medical terminology, CPT and ICD-10 codes, and medical insurance. The role requires strong communication and attention to detail, along with the ability to provide excellent customer service in a fast-paced environment. The position is 100% remote.

Requirements

• High school diploma or equivalent.
• Knowledge of medical terminology and insurance verification.
• Strong customer service and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in electronic medical records (EMR) and hospital scheduling software.

Nice To Haves

• Associate’s degree in healthcare administration or a related field.
• Previous experience in hospital outpatient scheduling, patient registration, or a similar role.

Responsibilities

• Schedule hospital outpatient services, including imaging, tests, therapy sessions, and other procedures.
• Confirm necessary authorizations for hospital outpatient procedures.
• Update demographic and insurance information in the hospital system.
• Communicate appointment details and preparation instructions to patients.
• Respond to patient inquiries, reschedule appointments, and manage cancellations professionally.
• Coordinate with hospital departments, including radiology, cardiology, and surgical services, to support seamless scheduling.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Use hospital scheduling software and electronic health records efficiently.

Benefits

• Medical, dental, vision, life insurance, and short- and long-term disability coverage.
• Health savings account (HSA) with employer contributions and flexible spending accounts for healthcare and dependent care.
• Wellness platform with premium incentives.
• Employee assistance support and voluntary supplemental plans, including accident, critical illness, hospital indemnity, and child disability insurance.
• Paid time off and company-paid holidays.
• 401(k) plan with discretionary employer match opportunities.
• Professional development opportunities.
• Company-issued equipment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED