Overnight Valet Supervisor

VPNE•Delray Beach, FL

19d

About The Position

The Overnight Valet Supervisor helps lead the valet operation and supports an enthusiastic team in providing exceptional, safe, and efficient service. The supervisor creates a positive impression through friendly guest interactions, ensures staffing and operational needs are addressed, and maintains an organized and professional garage. The schedule is flexible nights, 11 p.m. to 7 a.m.

Requirements

Proficient in spoken and written English.
Friendly and outgoing, with an upbeat personality, strong work ethic, and willingness to go the extra mile.
Able to smile during customer interactions and build relationships with customers.
Maintain uniform standards while on the job premises.
Able to run and move quickly, organize cars efficiently, and stand for long periods.
Able to safely operate vehicles and pass a driving test.
Able to lift a minimum of 50 pounds.
At least 18 years of age.
Possess a valid driver’s license in the state of residence.
Pass a criminal background check and RMV check.
Have a clean driving record deemed insurable by VPNE’s current insurance provider.

Nice To Haves

Prior supervisory experience preferred.

Responsibilities

Ensure team members and guests are safe at all times.
Operate vehicles safely when needed to minimize the potential for accidents.
Oversee tracking of keys and vehicles throughout the garage.
Ensure team members provide exceptional guest experiences by smiling, greeting, and assisting guests as they enter the garage.
Maintain garage organization.
Set an upbeat tone and create a positive environment for team members and customers.
Help team members use approved language choices.
Communicate the shift’s organizational plan to coworkers when the shift is over.
Set an example by maintaining a sharp appearance and helping team members follow VPNE’s uniform guidelines.
Oversee team members to ensure they maintain a professional work area.
Assist in leading the operation, ensuring staffing, and handling escalated operational needs as necessary.