Overnight Valet Supervisor

VPNE•Delray Beach, FL

About The Position

The Overnight Valet Supervisor facilitates an impressive operation with enthusiastic team members by providing exceptional service. The role aims to make a lasting impression on every guest through positive, friendly interactions and safe, efficient service. The supervisor assists in leading the operation, ensuring appropriate staffing, and handling escalated operational needs as necessary. The schedule is flexible overnight, from 11 p.m. to 7 a.m.

Requirements

  • Proficient in spoken and written English.
  • Friendly and outgoing demeanor.
  • Able to smile during customer interactions.
  • Upbeat personality, willingness to go the extra mile, and strong work ethic.
  • Maintain uniform standards while on the job premises.
  • Ability to run and move quickly.
  • Ability to organize cars efficiently.
  • Ability to stand for long periods of time.
  • Ability to safely operate vehicles and pass a driving test.
  • Ability to lift a minimum of 50 pounds.
  • At least 18 years of age.
  • Valid driver's license in state of residency.
  • Able to pass a criminal background check and RMV check.
  • Ability to build relationships with customers.
  • Organized.
  • Clean driving record deemed insurable by VPNE's current insurance provider.

Nice To Haves

  • Prior supervisory experience preferred.

Responsibilities

  • Ensure team members and guests are safe at all times.
  • Operate vehicles safely when needed to minimize the potential for accidents.
  • Oversee the tracking of keys and vehicles throughout the garage.
  • Ensure team members provide exceptional guest experiences by smiling at, greeting, and helping every guest as they enter the garage.
  • Maintain garage organization.
  • Set an upbeat tone for the workplace and foster a positive environment for team members and customers.
  • Help team members use approved language choices.
  • Communicate the organizational plan to coworkers when the shift is over.
  • Set an example by maintaining a sharp appearance and helping team members follow uniform guidelines.
  • Oversee team members to ensure they maintain a professional work area.
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