Overnight Security Officer

HEI Hotels and Resorts•Atlanta, GA

5d•Onsite

About The Position

The Overnight Security Officer performs protective, preventative, safety, and security enforcement functions while touring the hotel to help ensure the safety and wellbeing of guests, associates, and vendors. The officer implements and monitors related standard operating procedures and the hotel’s mission, vision, and values, responding courteously and with restraint to emergencies, undesired conduct, disturbances, and threats. The role involves extensive foot patrol throughout the hotel’s interior and perimeter, monitoring security systems, responding to calls and alarms, supporting guests with door-lock problems, and coordinating responses to emergencies and safety hazards. The officer helps maintain order and promotes safe work practices while protecting people and property.

Requirements

Maintain a professional appearance and manner.
Communicate effectively with guests and adapt communication style for supervisors, coworkers, and the public.
Be willing to help coworkers and work as part of a team.
Have thorough knowledge of the building layout and function rooms, and some knowledge of the city and surrounding areas.
Be able to stand, walk, or sit and continuously perform essential duties for the duration of the shift, with or without reasonable accommodation.
Have the hearing and visual ability to observe and detect signs of emergencies, with or without reasonable accommodation.
Be able to bend, stoop, kneel, and walk significant distances within and between buildings on the property, with or without reasonable accommodation.
Be able to grasp, lift, carry, or otherwise move goods weighing up to 150 pounds, with or without reasonable accommodation.
Have sufficient manual dexterity in the hands, with or without reasonable accommodation.
Be able to climb stairs and ladders rapidly and perform duties in extreme temperature ranges, with or without reasonable accommodation.
Have effective verbal and written communication skills.

Responsibilities

Conduct foot patrols of the hotel interior and perimeter to identify security risks, safety hazards, and undesirable conditions.
Maintain order, support guest welfare, and assist with door-lock problems.
Coordinate prompt responses to fires, safety hazards, threats to life or property, and other emergency conditions.
Address undesired conduct and potential violations of hotel policy as appropriate to protect guests, associates, patrons, and property.
Watch for suspicious people entering, exiting, or loitering around the building, and conduct walk-through observations of the hotel.
Answer security telephone and safety hotline calls and respond according to priority.
Monitor security cameras and report suspicious activity or alarms to the supervisor on duty by radio.
Learn and monitor the property’s life-safety systems, including the building layout, alarm pull stations, fire extinguishers, and sprinklers.
Promote safe work practices and comply with attendance rules, maintaining regular availability for work.
Perform other job-related duties as assigned.