Overnight Security Officer

DoubleTree by Hilton Miami Airport Convention Center • Miami, FL

1d • Onsite

About The Position

The DoubleTree by Hilton Miami Airport Convention Center is seeking an experienced Overnight Security Officer. This is a 100% on-site, exempt position reporting to the Security Manager. The hotel includes guest rooms, dining and fitness facilities, meeting and convention space, and other guest amenities.

The Security Officer monitors and patrols assigned areas to provide a safe environment for guests and employees and minimize opportunities for loss or damage. The officer deters threats to people and property in or around the hotel, enforces policies and procedures, responds professionally to guest concerns, and follows the hotel’s safety, security, and emergency procedures.

Requirements

• Security or law-enforcement experience is preferred.
• CPR certification.
• Fluent English reading, writing, and speaking skills.
• Ability to communicate effectively with the public and other employees.
• Report-writing and interviewing skills.
• Ability to remain stationary for hours at a time.
• Ability to stand, walk, and patrol hotel grounds and facilities on asphalt, cement, carpet, and gravel for up to ten miles per day.
• Ability to climb stairs and ladders.
• Ability to handle luggage, packages, door locks, tools, and a flashlight.
• Ability to exert up to 50 pounds.
• Ability to learn new skills, improve performance, cross-train, solve routine work problems, ask questions when unsure, and learn new skills at a pace comparable to others in the same job.
• Alertness to hazards and responsibility in carrying out safety, security, and emergency procedures; willingness to suggest safety improvements and participate in safety projects or committees.

Nice To Haves

• High school diploma or GED preferred.
• Security or law-enforcement experience preferred.

Responsibilities

• Meet service quality standards and respond to guest questions or problems promptly and professionally.
• Meet hotel standards for work procedures, dress, grooming, attendance, and punctuality.
• Check vacant rooms.
• Deliver newspapers and pick up express menus.
• Ensure that policies and procedures are enforced.
• Help ensure that property and facilities conserve energy.
• Maintain key control.
• Maintain current CPR certification.
• Keep the work area clean and organized.
• Conduct safety and security patrols of the property and facility, and report unusual observations to management in a timely manner.
• Protect guests and employees from harm and prevent theft or destruction of property.
• Report unsafe conditions immediately.
• Write shift reports and security incident reports.
• Process and log lost-and-found articles.
• Confront guests and employees involved in unsafe or illegal acts.
• Perform other duties assigned by the supervisor, including cross-training.
• Attend mandatory meetings.
• Assist other employees and perform duties such as picking up trash and debris, checking locks, and delivering newspapers.
• Follow and help improve safety, security, and emergency procedures; identify and report potential security risks or hazardous conditions.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan
• Hilton travel benefits
• Free lunch
• Parking

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED