Overnight Security Officer

DoubleTree•Miami, FL

23h•Onsite

About The Position

The DoubleTree by Hilton Miami Airport Convention Center is hiring an experienced Overnight Security Officer. This is an exempt position performed entirely onsite, with no remote work, and reports to the Security Manager. The officer monitors and patrols assigned areas to help provide a safe environment for guests and employees, minimize opportunities for loss or damage, and deter threats to people or property in and around the hotel’s facilities. The role also involves guest service, enforcing hotel policies and procedures, maintaining security records and key control, and responding to unsafe or illegal conduct. The officer may perform other assigned duties, including cross-training, and is expected to attend mandatory meetings.

Requirements

Security or law-enforcement experience preferred.
CPR certification.
Fluent in reading, writing, and speaking English.
Ability to communicate effectively with the public and other employees.
Report-writing and interviewing skills.
Ability to remain in a stationary location for hours at a time.
Ability to stand, walk, and patrol hotel grounds on asphalt, cement, carpet, and gravel for up to ten miles per day.
Ability to pick up trash and debris, deliver newspapers, assist other employees, and check locks.
Ability to climb stairs and ladders.
Ability to handle luggage, packages, door locks, tools, and a flashlight.
Ability to exert up to 50 lbs.
Willingness to learn new skills, improve performance, or cross-train for other hotel positions; solve routine job problems; ask questions when unsure; and learn new skills at a pace comparable to others in the same job.
Alertness to hazards and responsibility in following hotel safety, security, and emergency procedures.

Nice To Haves

High school diploma or GED preferred.
Security or law-enforcement experience preferred.

Responsibilities

Meet service quality standards affecting guest satisfaction and respond to guest questions or problems promptly and professionally.
Meet hotel standards for work procedures, dress, grooming, attendance, and punctuality.
Check vacant rooms.
Deliver newspapers and pick up express menus.
Ensure hotel policies and procedures are enforced.
Help ensure property and facilities conserve energy.
Maintain key control.
Maintain current CPR certification.
Keep the work area clean and organized.
Conduct safety and security patrols of the property and facilities.
Report unusual observations to management in a timely manner.
Protect guests and employees from harm and prevent theft or destruction of property.
Report unsafe conditions immediately.
Write shift reports and security incident reports.
Process and log lost-and-found articles.
Confront guests and employees involved in unsafe or illegal acts.
Perform other duties assigned by a supervisor, including cross-training.
Attend mandatory meetings.
Carry out hotel safety, security, and emergency procedures; identify and report potential security risks or hazardous conditions and suggest ways to improve safety.