Overnight Security Guard/Maintenance

DRIFTWOOD HOSPITALITY MANAGEMENT•San Diego, CA

10d•$20 - $20•Onsite

About The Position

The Overnight Security Guard/Maintenance associate is responsible for preventative maintenance and repairs to the hotel’s mechanical and electrical systems and equipment, as well as general upkeep of the physical plant, furniture, fixtures and equipment, grounds, and swimming pool. The role also conducts overnight security patrols, manages after-hours access, responds to incidents, and documents shift activity. The hotel operates 24 hours a day, seven days a week, so operational needs may require variations in shift days, starting times, and weekly hours. The role works with Engineering, Front Office, and Security personnel and follows company policies and safety, security, fire-prevention, and emergency procedures. Team members are expected to maintain a neat, clean, and well-groomed appearance.

Requirements

Knowledge of the hotel layout, including sleeping and function rooms, emergency exits, and security-camera blind spots.
Knowledge of maintenance trades, including basic electrical, plumbing, mechanical, and carpentry work.
Basic mechanical aptitude for operating and repairing hotel equipment.
Ability to recognize and act on potential safety hazards and security problems.
Ability and willingness to comply with hotel policies and procedures, including appearance and grooming, safety, security, key control, and emergency procedures.
Skills in several areas such as HVAC, electrical, carpentry, drywall, painting, plumbing, roofing, and landscaping.
Ability to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
Skill in using basic hand and electric tools and familiarity with parts and materials.
Education and experience equivalent to high school graduation, or another combination of education, training, and experience that provides the required knowledge, skills, and abilities.
Ability to deal effectively with internal and external customers, including demonstrating patience, tact, and diplomacy when defusing anger and collecting accurate information.
Ability to listen effectively and speak, read, and write English clearly.
Ability to work in a fast-paced environment, sometimes under pressure, while remaining flexible, efficient, and pleasant.
Ability to follow written and verbal instructions.
Ability to stand, walk, and/or sit and continuously perform essential job functions for the duration of the shift.
Ability to work in hot, cold, and wet conditions and to stoop, kneel, crawl, and climb on different surfaces.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to climb stairs and ladders rapidly, including to heights of up to 30 feet.
Ability to grasp, lift, and hold tools and demonstrate good finger dexterity.
Ability to bend, stoop, kneel, and walk significant distances between and within buildings on the property.
Ability to lift and move objects weighing up to 100 pounds.

Nice To Haves

High school diploma preferred.

Responsibilities

Troubleshoot and repair malfunctions in mechanical or electrical systems, including HVAC and plumbing, and other hotel equipment.
Perform scheduled preventative maintenance assignments, including room care.
Service the hotel pool by adjusting chemicals, cleaning filters, completing maintenance request forms, and maintaining record logs.
Maintain the building exterior and curb appeal, including lawn care, painting, and gardening.
Conduct regular security patrols of guest floors, parking areas, back-of-house areas, and perimeter doors to ensure they are locked and secure.
Respond to overnight incidents, including noise complaints, guest disputes, and medical emergencies, using established de-escalation protocols.
Verify the identity of people entering the property after hours and ensure only authorized personnel enter restricted areas.
Document shift activity in a detailed security log, including unusual occurrences, maintenance issues, and interactions with law enforcement or emergency services.
Follow company policies and safety and security procedures; know fire-prevention and emergency procedures; use protective equipment; and report unsafe conditions, accidents, injuries, near-misses, and property damage or loss to a supervisor.
Maintain a neat, clean, and well-groomed appearance.
Assist Engineering, Front Office, and Security personnel when needed.
Perform other related duties as requested by a supervisor or manager.