Part-time Overnight Public Area Attendant

The Observatory Sun Valley, A Viceroy Resort•Ketchum, ID

26d•Onsite

About The Position

The Part-time Overnight Public Area Attendant is responsible for maintaining Viceroy standards throughout assigned resort public areas and ensuring a clean, organized, sanitized, and welcoming environment for guests and team members. The role supports the appearance and presentation of guest-facing and back-of-house areas and may assist with additional housekeeping duties, including guestrooms, when operationally necessary. The position is part-time and overnight; flexible and long hours may sometimes be required. The property is a forthcoming luxury hotel and residence in Ketchum, Idaho.

Requirements

High school diploma or equivalent.
Hotel or related-field experience preferred.
Previous housekeeping experience highly preferred.
Ability to communicate effectively, verbally and in writing, with employees and guests at all levels.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Ability to understand and apply information from various sources to meet objectives.
Ability to stand for the entire shift.
Ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to lift, carry, push, pull, or otherwise move objects.
Ability to maintain a warm, friendly, attentive, courteous, and service-oriented demeanor.
Ability to comply with uniform, personal appearance, PPE, safety, and hotel operating standards.
Ability to maintain confidentiality and show initiative by anticipating guest or operational needs.
Flexible and long hours may sometimes be required.

Nice To Haves

Experience in a hotel or related field.
Previous housekeeping experience.

Responsibilities

Maintain a courteous, helpful, and service-focused manner with guests, managers, and fellow employees.
Maintain cleanliness and presentation across public areas, including lobbies, corridors, elevators, public restrooms, fitness center, meeting spaces, restaurants, pool areas, offices, entrances, stairwells, and back-of-house areas.
Keep assigned areas clean, organized, sanitized, and presentation-ready throughout the shift.
Vacuum corridors; clean floors and surfaces; empty trash; dust furniture and fixtures; and maintain public-area appearance.
Maintain cleanliness and sanitation in public restrooms and guest-facing spaces.
Follow project cleaning schedules and complete deep-cleaning assignments.
Keep housekeeping closets, service areas, and storage spaces organized and stocked.
Promptly report maintenance concerns, safety hazards, damage, and operational issues to Housekeeping leadership.
Handle Lost & Found items according to hotel procedures and confidentiality standards.
Use proper radio and internal communication etiquette.
Follow safe work practices and chemical-handling, sanitation, safety, and PPE procedures.
Maintain assigned outdoor guest areas, entrances, and exterior spaces.
Keep the employee cafeteria, locker area, and employee restrooms clean and organized; replenish soap and paper products as needed.
Support other housekeeping and cleaning duties, including guestrooms when operationally necessary.
Attend required meetings, trainings, and departmental lineups.
Maintain a professional appearance and comply with grooming and uniform standards.
Support guest satisfaction through attention to detail, professionalism, and service-focused interactions.
Maintain regular attendance in accordance with scheduling and hotel standards.
Maximize productivity, identify problem areas, and help implement solutions.
Anticipate, prevent, identify, and resolve problems as necessary.
Cross-train in other hotel-related areas and maintain confidentiality.
Perform other duties as assigned or requested by management.