Overnight In-Room Dining Server/Coordinator (Part-Time)

Four Seasons Hotels and Resorts•Minneapolis, MN

21d•Onsite

About The Position

The Overnight In-Room Dining Server/Coordinator is part of the Four Seasons Hotel Minneapolis overnight In-Room Dining team. The role manages in-room dining orders received by telephone and mobile platform, ensuring accuracy, clear communication, and efficient distribution to kitchen and service teams. It also delivers food and beverages to guest rooms with professionalism, discretion, and warmth, creating a refined guest dining experience. The position supports overnight operations and prepares the team for the morning shift.

Requirements

At least one year of food-service experience.
Excellent English verbal and written skills.
Ability to communicate warmly and in a friendly manner over the telephone.
Detail-oriented.
Ability to keep an organized work area and prioritize guest requests.
Ability to work a flexible schedule, including overnights, weekends, and holidays.
ServSafe certified.
Valid U.S. work authorization.

Responsibilities

Deliver food orders and special requests to guest rooms, verify completed kitchen orders against the original order, and transport items promptly to preserve food quality.
Greet guests and describe menu items, including their origin, taste, and preparation methods; communicate tray and dishware removal options and respond to removal requests within established standards.
Break down, clean, and set up room-service tables, condiment setups, flatware, dishware, and room-service side stations.
Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond promptly and appropriately to guest concerns and requests.
Close guest checks accurately, securing the room number and signature, and properly settle voided checks or complimentary meals.
Set up lobby coffee service and ensure the specialty coffee machine is working.
Enter breakfast pre-orders into Micros and complete their dry setup.
Complete morning-shift mise en place and final preparation work to set up the AM team for success.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
Work harmoniously and professionally with coworkers and supervisors.

Benefits

Competitive compensation: $20.50 per hour plus tips.
Comprehensive health insurance (available to full-time employees only).
Vision insurance (available to full-time employees only).
Discovery nights at Four Seasons properties around the globe.
Holiday and vacation pay (available to full-time employees only).
Daily meals inspired by award-winning chefs.
Uniforms and uniform care.
Sick pay.
Disability coverage (available to full-time employees only).
Life insurance (available to full-time employees only).
Career development and advancement opportunities.
Parking discounts.
Staff lounge and cafeteria space with a city view.
Up to eight weeks of parental leave pay (available to full-time employees only).
Fur baby insurance.
401(k) retirement plan.
Discounted accommodations at Four Seasons properties worldwide.
Discounted dental coverage (available to full-time employees only).