Overnight HOA Concierge

Pyramid Global Hospitality • Seattle, WA

6d

About The Position

The Concierge is part of the Guest Services team and helps guests plan their stays, discover the local area, and make the most of the hotel and its amenities. The role serves as a key source of information about the property and surrounding area, while creating memorable guest impressions through engaging, sincere service and meaningful connections. The position offers an opportunity to grow a career in hospitality at a world-class property.

The schedule requires availability for 2–4 shifts per week, including scheduled overnight shifts from 11:00 PM to 7:30 AM.

Requirements

• Must be available to work 2–4 shifts per week, including scheduled overnight shifts from 11:00 PM to 7:30 AM.

Nice To Haves

• A motivated, engaging personality and an interest in connecting with people from around the world.
• A desire to create memorable guest experiences and grow a career in hospitality.

Responsibilities

• Help guests discover their “Wanderlust” experience.
• Provide exceptional customer service by engaging with guests and taking a sincere interest in them.
• Establish relationships with local restaurants, shops, and attractions.
• Resolve problems and create positive guest experiences through service recovery.
• Promote and sell special hotel programs.
• Interact professionally with hotel and resort staff and provide other departments with necessary information.
• Communicate pertinent information to the manager on duty.
• Assist other departments as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed