Overnight Front Desk Agent

Marriott • Dallas, TX

7d

About The Position

Guest Experience Experts provide memorable, distinctive service throughout guests’ stays. They take initiative and are empowered to move around their work area to address operational needs, respond to guest requests, complete reports, and share information about local highlights. They help make routine transactions part of the guest experience.

The role requires creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and maintaining a professional uniform, appearance, and communications. Associates may perform other reasonable job duties as requested.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No license or certification is required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Nice To Haves

• High school diploma or G.E.D. equivalent.

Responsibilities

• Guide guests through their stay and provide a memorable guest experience.
• Process operational needs and address guest requests.
• Complete reports and share information about local highlights.
• Create a safe workplace and follow company policies and procedures.
• Maintain confidentiality, protect company assets, and uphold quality standards.
• Maintain a professional uniform, personal appearance, and communications.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED