Overnight Customer Service Associate

Kwik Chek Food Stores Inc • Bryan, TX

5h

About The Position

The Overnight Customer Service Associate supports the store management team by helping complete store-level tasks and performing duties across areas such as cash register operations, customer service, housekeeping, and other store functions. The role helps ensure an exceptional customer experience in keeping with TXB’s purpose to “Leave ‘em Better.”

The associate greets customers, handles purchases and returns, answers questions, helps customers locate products, and maintains accurate transactions. The role also includes stocking products and supplies, checking in vendors, carrying out store marketing programs, and completing housekeeping tasks. No prior experience is necessary; successful completion of on-the-job training is required.

Requirements

• Reliable transportation.
• Comply with applicable local, state, and federal laws, regulations, and certifications.
• Be reliable, punctual, honest, and maintain a positive attitude.
• Excellent customer service skills.
• Good verbal communication skills.
• Ability to operate equipment such as cash registers, calculators, or scanners.
• Basic mathematical skills to make change and issue refunds.
• Knowledge of company products, services, and customer-related policies.
• Ability to multitask and work in a fast-paced environment.
• No prior experience is necessary.
• Successful completion of on-the-job training.
• Ability to lift up to 50 pounds.
• Ability to stand for prolonged periods while working at a cash register or related equipment.
• Ability to perform repetitive movements over long periods.

Responsibilities

• Support the store management team in completing store-level tasks.
• Provide customer service, greet customers, answer questions, assist with price discrepancies, and help customers locate products or resolve complaints.
• Accept cash, credit, and debit payments; identify prices, tabulate bills, and process returns and exchanges according to store policy.
• Balance the cash register at the beginning and end of the shift and reconcile sales at the end of the shift.
• Bag, box, and wrap purchased items.
• Complete housekeeping duties, including cleaning, dusting, sweeping, mopping, and emptying trash.
• Replenish products and supplies to maintain in-stock conditions.
• Check in external and internal vendors according to corporate procedures.
• Execute assigned store-level marketing programs.
• Work cooperatively with the team, communicate with others, and participate in efforts to achieve company and departmental goals.
• Report unsafe activities to a supervisor and/or Human Resources.
• Perform other related duties as assigned.

Benefits

• Free work uniforms.
• Free fountain drinks up to 32 oz while on the clock.
• Daily Pay Partner.
• Health, dental, vision, disability, life, and critical illness insurance plans, with eligibility based on average weekly hours worked and tenure.
• Vacation, holiday, and bereavement leave, with eligibility based on average weekly hours worked and tenure.
• 401(k) retirement plan, with eligibility after 90 days of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed