Overnight Custodial Line Manager

ABM US•Washington, DC
•$65,000 - $70,000•Onsite

About The Position

The Overnight Custodial Zone Manager assumes ownership of contracted services at George Washington University, located at 2025 F Street NW, Washington, D.C. 20052. The role leads operational and administrative activities, maintains effective cost controls, and oversees recruitment, safety, productivity, and quality of operations. The position manages custodial staff and cleaning assignments, checks work quality, conducts facility inspections, and provides training on cleaning procedures, safety, and equipment. It also oversees supplies and equipment inventory, payroll adherence, reporting, and compliance with university policies and safety regulations. Operational work includes developing cleaning schedules, coordinating support for events and emergencies, responding to urgent custodial issues, and operating equipment or assisting staff when needed. The scheduled shift is Tuesday through Saturday, 10:00 PM to 7:00 AM EST. The annual salary range is $65,000–$70,000. ABM offers a comprehensive benefits package; further details are available through ABM’s employee benefits information.

Requirements

  • High school diploma or GED.
  • Strong knowledge of cleaning techniques, materials, and equipment.
  • Experience with custodial management software and tools.
  • Valid driver’s license.
  • Ability to successfully complete all screening requirements for ABM and the client.
  • Excellent leadership and team management skills.
  • Strong organizational and time management skills.
  • Effective communication and interpersonal skills.
  • Attention to detail and commitment to quality.
  • Ability to work independently and make decisions in a fast-paced environment.
  • Computer literacy, specifically with Microsoft programs.
  • Ability to perform physical tasks, including lifting, bending, and operating cleaning equipment.
  • Availability to work flexible hours, including early mornings, evenings, weekends, and holidays, as needed.

Nice To Haves

  • A degree in facilities management, hospitality, or a related field.
  • 10 or more years of experience in custodial or janitorial services, with at least 2 years in a supervisory role.
  • Certifications such as Certified Custodial Technician (CCT) or Cleaning Management Institute (CMI).

Responsibilities

  • Evaluate the full scope of work performed by custodial frontline staff.
  • Manage cleaning task assignments and monitor completion to ensure standards are met.
  • Assign and conduct regular inspections of buildings and facilities.
  • Provide ongoing training on cleaning procedures, safety, and equipment use.
  • Manage inventory of cleaning supplies and equipment.
  • Ensure payroll adherence for frontline staff, including hourly supervisors.
  • Assist the Custodial Manager with custodial operational tasks.
  • Prepare reports on staff performance, maintenance issues, and cleaning schedules.
  • Ensure compliance with university policies and safety regulations, including OSHA requirements.
  • Develop and implement schedules for daily, weekly, and periodic cleaning tasks.
  • Coordinate support for special events, emergencies, and seasonal projects such as floor waxing, window cleaning, and snow removal.
  • Respond to custodial emergencies, including spills, floods, and biohazards.
  • Operate cleaning equipment when needed and assist staff during shortages or periods of high demand.

Benefits

  • Comprehensive benefits package.
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