Overnight Case Manager
About The Position
RiseWell Community Services is seeking a Full-Time Overnight Case Manager to work in the SOS Team in Brooklyn & Queens, NY. In this role, you will work as a member of the Overnight multi-disciplinary team to assess health and social needs of the homeless population. This includes late evening to early morning hours (including weekends and weekdays). Responsibilities include assisting the team with community outreach/canvassing, specifically on the streets and subways throughout the Brooklyn/Queens area, coordinating participant’s referral with appropriate overnight facilities, accompanying, advocating, and assisting in ensuring warm hand offs and follow-ups are maintained with SOS day teams. You will also maintain collaborative relationships with community partners including the Department of Homeless Services, MTA, local law enforcement, community hospitals, existing outreach teams and housing drop-in shelters.
Requirements
- A minimum of 4 years of experience in case management.
- Bachelor’s degree in Human Services preferred with previous case management experience.
- Clean valid NY State Driver’s License.
- Fingerprinting, criminal record check, approval from NYS Office of Mental Health.
Responsibilities
- Assess health and social needs of the homeless population.
- Assist with community outreach/canvassing on streets and subways.
- Coordinate participant referrals with appropriate overnight facilities.
- Accompany, advocate, and assist in ensuring warm hand offs and follow-ups with SOS day teams.
- Maintain collaborative relationships with community partners (Department of Homeless Services, MTA, local law enforcement, community hospitals, existing outreach teams, housing drop-in shelters).
Benefits
- Comprehensive Medical/Dental/Vision
- Retirement 401K Savings Plan with Employer Match
- Generous Paid Time Off
- 13 paid Holidays
- Long and Short Term Disability
- Life Insurance
- Employee Assistance Program
- CALM App Subscription
- Flexible Work Schedules
- Career Growth & Promotional Opportunities
- Comprehensive Paid Training
- Supplemental Accident, Illness and Hospitalization Insurance
- Supplemental Pet Insurance
- Encouragement for Educational Professional Advancement
- Employee Perks & Discounts on Broadway shows, theme parks, and other attractions
- Eligibility for Federal/Public Loan Forgiveness
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
