PT Overnight Bakery 11pm-7am #3465

Clark Holdings / Tim Hortons•Batavia, NY
•Onsite

About The Position

The Bakery Team Member plays a vital role in delivering an exceptional guest experience by preparing and monitoring quality bakery products. The position focuses on baking food products and providing outstanding customer service, while also processing food orders, cleaning and restocking restaurant areas, and preparing food and beverage orders. The role is part-time and scheduled overnight from 11 p.m. to 7 a.m. at the Tim Hortons located at 8400 Lewiston Rd in Batavia, New York. The employee ensures bakery products are fresh, accurate, and presented attractively, follows company preparation and shelf-life standards, and supports efficient service and guest satisfaction. The position also involves monitoring inventory and temperatures, maintaining a clean and organized kitchen, assisting the Restaurant Front when needed, and complying with operational, health, and safety requirements. Work takes place in a busy quick-service restaurant with frequent communication, interruptions, and task changes.

Requirements

  • Friendly and professional demeanor.
  • Excellent communication and interpersonal skills.
  • Ability to prepare a variety of food and beverage items.
  • Ability to work with and train other employees.
  • Ability to stand for prolonged periods and stoop, bend, kneel, crouch, reach, and twist.
  • Ability to lift, carry, push, and/or pull light to moderate weights, from under 5 to 50 pounds.
  • Ability to perform repetitive hand movements and fine coordination while operating a cash register system, including electronic devices.
  • Ability to work in frequent exposure to cold or freezing temperatures and high heat, including walk-in freezers and coolers and ovens.
  • Ability to communicate verbally to exchange information.
  • Vision and hearing within the normal range, with or without correction.
  • Ability to use and wear a headset, if needed, to take and process customer orders.
  • Regular and predictable attendance.

Responsibilities

  • Prepare and finish bakery products according to company procedures, quality standards, and product shelf-life requirements.
  • Maintain an appealing bakery showcase with a variety of fresh, high-quality products.
  • Provide friendly, attentive guest service and follow the S.E.T. Principles: Smile, Eye Contact, Thank You.
  • Ensure order accuracy and support speed-of-service targets by working efficiently.
  • Address guest concerns or complaints and take responsibility for service recovery.
  • Follow operational standards and guidelines for product preparation and equipment operation.
  • Monitor bakery inventory in refrigerators and freezers and prepare products as needed.
  • Prepare appropriate product quantities to minimize waste and record prepared items and waste on the production sheet.
  • Respond to product and showcase needs communicated by the Restaurant Front and assist in serving guests there when necessary.
  • Regularly monitor and record required product, refrigerator, and freezer temperatures.
  • Follow restaurant policies, procedures, and standards; maintain a clean and organized kitchen.
  • Comply with occupational health and safety requirements, follow safe work practices, and use required personal protective equipment.
  • Promptly report injuries, accidents, unsafe conditions, or safety-rule violations to the Restaurant Manager or Human Resources.
  • Operate equipment and machinery safely.
  • Attend work regularly and predictably.
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