FT Overnight Bakery 11pm-7am #7475

Clark Holdings / Tim Hortons•Batavia, NY

20h•Onsite

About The Position

The Bakery Team Member prepares, monitors, and presents quality bakery products while delivering an exceptional guest experience. The role includes baking and finishing products to company standards, maintaining an appealing and well-stocked showcase, processing food orders, and preparing food and beverage orders. Team members also help serve guests in the restaurant front when needed, clean and restock restaurant areas, and support efficient service. This is an overnight position at the Tim Hortons at 20 E Main St in Batavia, New York, with hours of 11 p.m. to 7 a.m. The position is performed in a busy quick-service restaurant with frequent communication, interruptions, and task or position changes. Employees prepare food and beverage items and work with or train other employees. The role requires following operational, food safety, and health and safety procedures; monitoring product and equipment temperatures; managing inventory and waste; and maintaining a clean, organized kitchen. Regular and predictable attendance is essential. Duties may change or be supplemented as needed. The employer states that it provides equal employment opportunities and prohibits discrimination and harassment.

Requirements

Friendly, with excellent communication and interpersonal skills.
Passion for hospitality and commitment to providing guests with quality products and service.
Ability to stand for prolonged periods and to stoop, bend, kneel, crouch, reach, and twist.
Ability to lift, carry, push, or pull light to moderate weights, stated as under 5 to 50 pounds.
Ability to operate a cash register system and electronic devices with repetitive hand movements and fine coordination.
Ability to work with frequent exposure to cold or freezing temperatures and high heat, including walk-in freezers and coolers and ovens.
Ability to communicate verbally to exchange information.
Ability to see and hear in the normal range, with or without correction.
Ability to use and wear a headset, if needed, to take and process customer orders.
Regular and predictable attendance.

Responsibilities

Prepare, monitor, and finish bakery products according to quality standards and company procedures, including product shelf-life standards.
Maintain an appealing showcase stocked with a variety of fresh, accurate, high-quality products.
Provide friendly, attentive guest service, following the S.E.T. principles of Smile, Eye Contact, and Thank You.
Ensure order accuracy and work efficiently to meet speed-of-service targets.
Address guest concerns or complaints and take responsibility for service recovery.
Follow operational standards and guidelines for product preparation and equipment operation.
Monitor bakery inventory in refrigerators and freezers, and prepare products as needed.
Prepare appropriate quantities to minimize waste and record prepared items and waste on the production sheet.
Respond to showcase and product needs communicated by the Restaurant Front.
Assist with serving guests in the Restaurant Front when necessary.
Regularly monitor and record temperatures of required products, refrigerators, and freezers.
Follow restaurant policies, procedures, and standards.
Keep the kitchen clean and organized and ready for busy periods and timely service.
Comply with occupational health and safety legislation and safe work practices; use required protective equipment or clothing.
Promptly report injuries, accidents, unsafe conditions, and health and safety violations to the Restaurant Manager or Human Resources.
Operate equipment and machinery safely.
Prepare food and beverage items and work with or train other employees.
Maintain regular and predictable attendance.