About The Position

Thryv is hiring an Outside Software Account Representative to grow and expand its SaaS client base among local small and medium-sized businesses. The representative builds a sales pipeline through self-generated and company-initiated prospecting, meets a predetermined sales quota, and develops additional opportunities with current Thryv clients added to their book of business. The role prospects and qualifies new business in an assigned territory, identifying local business owners who are a good fit for Thryv’s platform. More than 50% of the work is conducted outside the home office. The representative guides prospects through the buying process, explains how Thryv’s software can help grow their businesses, and secures new SaaS clients. They follow defined operating processes for prospect and client engagement, product and demo certification, order entry, and centralized intake forms, and participate in sales meetings, call calibrations, and training as needed. The role also collaborates with marketing and technology teams on sales strategy for product enhancements and launches. The position is remote-first but includes substantial work outside the home office in an assigned local territory. Candidates must live within a one-hour commute of the posted city, have a valid driver’s license and personal transportation, and be comfortable making sales presentations remotely with high-speed internet, an acceptable office setting, and appropriate business attire. On-target earnings for US pay area 1 are $96,800 per year; the final offer may vary based on location, market, experience, expertise, and assigned book of business.

Requirements

  • At least 3 years of direct sales experience; SaaS experience is preferred.
  • At least 2 years of experience in an outbound sales role covering the full sales cycle.
  • Associate’s degree or international equivalent, or 2 years of equivalent experience in lieu of a degree.
  • Industry knowledge and the ability to gain a thorough understanding of the Thryv product suite.
  • Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
  • Time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
  • Ability to work independently in a remote-first environment, conduct sales presentations, and follow established company processes and procedures.
  • Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
  • Ability to conduct more than 50% of work outside the home office.
  • Valid driver’s license and personal transportation.
  • Must live within a one-hour commute of the city listed in the job posting.
  • High-speed internet, an acceptable office setting, and appropriate business attire for remote work.

Nice To Haves

  • Direct sales experience in a SaaS role or company.

Responsibilities

  • Build a sales pipeline from the ground up through self-generated and company-initiated prospecting to meet a predetermined sales quota.
  • Prospect and qualify new business opportunities within an assigned territory, identifying local business owners suited to Thryv’s platform.
  • Identify and secure new SaaS clients using prospecting methods such as networks and referrals, as well as company prospecting programs.
  • Grow and expand Thryv’s SaaS clients in the local business market, including opportunities with current clients added to the representative’s book of business.
  • Educate and guide prospects through the buyer’s journey and explain how Thryv can help grow their business.
  • Execute defined operational processes, including client and prospect engagement cadences, product and demo certifications, order entry requirements, and centralized intake forms.
  • Participate in sales meetings, call calibrations, and training as needed.
  • Partner with marketing and technology departments to execute sales strategy as solutions are enhanced or new products are released.
  • Build and nurture a pipeline, close deals, and work to exceed sales quotas and expectations.
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