About The Position

The Outside Software Account Representative grows and expands Thryv’s SaaS client base among local small and medium-sized businesses. The representative builds a sales pipeline from the ground up through self-generated and company-initiated prospecting, works toward a predetermined sales quota, and receives current Thryv clients in their book of business for additional growth opportunities. More than 50% of the work is conducted outside the home office, with the role focused on an assigned local territory. The role requires a valid driver’s license, personal transportation, and residence within a one-hour commute of the posted city. Thryv provides software and digital tools to help small businesses manage their time, communicate with clients, get paid, and grow online. Its connected platform includes listings management, website building, Google Business Profile optimization, reputation and review management, social media management, lead insights, and advertising optimization. The representative educates prospects about Thryv’s solutions, guides them through the buyer’s journey, and develops customer relationships while executing established sales and operational processes. The position also collaborates with marketing and technology teams as the company enhances existing offerings and releases new products. The listed on-target earnings for U.S. national average pay area 1 are $96,800 per year. Final offers may vary based on location, local market conditions, candidate experience and expertise, and assigned book of business. Thryv describes itself as a work-from-anywhere company, while this role requires local residence and more than half of the work to take place outside the home office.

Requirements

  • At least 3 years of direct sales experience; SaaS experience is preferred.
  • At least 2 years of outbound sales experience in a full sales-cycle role.
  • Industry knowledge and the ability to develop a thorough understanding of Thryv’s product suite.
  • Exceptional written and verbal interpersonal and communication skills, including emotional intelligence, adaptability, and relationship-building ability.
  • Time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
  • Ability to work independently in a remote-first environment, deliver sales presentations, and follow established company processes and procedures.
  • Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
  • Valid driver’s license and personal transportation.
  • Must live locally to the posted city, within a one-hour commute.
  • For remote work, high-speed internet, an acceptable office setting, and appropriate business attire are required.
  • Demonstrated drive, accountability, goal orientation, and ability to explain software solutions clearly and persuasively.

Nice To Haves

  • Direct sales experience in a SaaS role or company.
  • Experience or ability in exceeding sales quotas, building prospect pipelines, and closing deals.

Responsibilities

  • Grow Thryv’s local business market share and expand its SaaS client base.
  • Prospect and qualify new business opportunities within an assigned territory, identifying local business owners who fit Thryv’s platform.
  • Generate and develop a sales pipeline through networking, referrals, and company-initiated prospecting programs.
  • Identify and secure new SaaS clients while meeting a predetermined sales quota.
  • Educate and guide prospects through the buyer’s journey, explaining how Thryv’s software can help grow their businesses.
  • Build and nurture a book of business, including pursuing additional growth opportunities with current Thryv clients.
  • Execute defined operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
  • Participate in sales meetings, call calibrations, and training as needed.
  • Partner with marketing and technology departments to execute sales strategies as products are enhanced or introduced.
  • Work independently in a remote-first environment and conduct more than 50% of work outside the home office.

Benefits

  • World-class training.
  • Support from an established sales organization.
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