About The Position

Thryv is hiring an Outside Software Account Representative to grow and expand its SaaS client base among local businesses. The representative builds a sales pipeline from the ground up through self-generated and company-initiated prospecting, meets a predetermined sales quota, and receives current Thryv clients in their book of business as additional growth opportunities arise. The role prospects and qualifies businesses within an assigned territory and identifies local owners who are a fit for Thryv’s platform. More than 50% of the work is conducted outside the home office. The representative educates and guides prospects through the buyer’s journey, explains how Thryv’s software can help grow their business, and identifies and secures new SaaS clients. The position follows defined operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms. It also participates in sales meetings, call calibrations, and training as needed. Thryv provides software and digital marketing tools for small businesses through a connected dashboard, including listings management, website building, business profile optimization, reputation and review management, social media management, lead insights, and advertising budget optimization. The company describes itself as a work-from-anywhere organization, while this role requires the employee to live within a one-hour commute of the posted city and conduct most work outside the home office.

Requirements

  • At least 3 years of direct sales experience; SaaS experience is preferred.
  • At least 2 years of experience in an outbound sales role involving the full sales cycle.
  • Industry knowledge and the ability to develop a thorough understanding of Thryv’s product suite.
  • Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
  • Time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
  • Ability to work independently in a remote-first environment, conduct sales presentations, and follow established processes and procedures.
  • Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
  • Valid driver’s license and personal transportation.
  • Must live within a one-hour commute of the city in the job posting.
  • Comfort working remotely, with high-speed internet, an acceptable office setting, and appropriate business attire.
  • Drive, a positive outlook, accountability, goal orientation, persuasion skills, and commitment to achieving sales success and exceeding quotas.

Nice To Haves

  • Direct sales experience in a SaaS role or company.
  • Industry knowledge.

Responsibilities

  • Grow and expand Thryv’s SaaS client base in the local business market.
  • Build a sales pipeline through self-generated and company-initiated prospecting and meet a predetermined sales quota.
  • Prospect and qualify new business opportunities within an assigned territory.
  • Identify and secure new SaaS clients using networking, referrals, and company prospecting programs.
  • Educate and guide prospects through the buyer’s journey, explaining how Thryv’s platform can help grow their businesses.
  • Manage current Thryv clients added to the representative’s book of business and pursue additional growth opportunities.
  • Follow defined operational processes, including engagement cadences, product and demo certifications, order entry requirements, and centralized intake forms.
  • Participate in sales meetings, call calibrations, and training as needed.
  • Partner with marketing and technology departments to execute sales strategy as solutions are enhanced and new products are released.
  • Manage and nurture a pipeline of prospects and close deals.
  • Conduct more than 50% of work outside the home office.

Benefits

  • World-class training.
  • Support from an established sales organization.
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