Outside Software Account Rep - Tampa, FL

Thryv•Tampa, FL

4d•Remote

About The Position

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Outside Software Account Representative conducts greater than 50% of their work outside of their home office. Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs. Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs. Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.). Participates in sales meetings, call calibrations, and training as needed. Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all in a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

Requirements

3+ years of direct sales experience required (preferably in a SaaS role or company)
2+ years’ experience in outbound sales (full sales cycle) role required
Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships
Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
50% driving requirement and valid drivers license
Must live local to the city of the job posting (within a 1-hour commute)

Nice To Haves

Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite

Responsibilities

Increasing Thryv’s penetration to the existing client base
Increasing client engagement with existing software clients
Growing the SaaS client base through new sales
Nurturing and growing relationships with existing clients
Identifying and pursuing new client opportunities to meet a predetermined sales quota
Securing new SaaS clients by leveraging self-generated prospecting and company-initiated prospecting programs
Executing all defined operational processes and requirements with excellence
Participating in sales meetings, call calibrations, and training as needed
Educating and guiding prospects through the buyer’s journey
Partnering with marketing and technology departments to execute sales strategy