Outside Software Account Rep - Detroit

Thryv•Detroit, MI

19h•Remote

About The Position

The Outside Software Account Representative is responsible for expanding Thryv’s presence among existing clients, increasing engagement with current software clients, and growing the SaaS client base through new sales. The role builds and nurtures relationships with existing clients, identifies new opportunities, and works toward a predetermined sales quota. More than 50% of the work is conducted outside the home office, and the role includes a 50% driving requirement. The position is remote-first, with candidates required to live within a one-hour commute of the job-posting city. Thryv provides an end-to-end client experience platform for small and medium-sized businesses. Its software includes CRM, search engine optimization, marketing, online invoices and receipts, text messaging, email marketing, and print and social media management. The role educates prospects about how Thryv’s solutions can help grow their businesses and partners with marketing and technology teams as existing products are enhanced or new products are introduced. The stated on-target earnings for pay area 1 (the U.S. national average) are $96,800 per year. The final offer may vary based on location, local market differences, candidate experience and expertise, and assigned book of business.

Requirements

At least 3 years of direct sales experience; SaaS experience is preferred.
At least 2 years of experience in an outbound sales role covering the full sales cycle.
Industry knowledge and the ability to gain a thorough understanding of the Thryv product suite.
Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
Time-management and organizational skills, including the ability to manage multiple priorities with competing schedules or conflicting demands.
Ability to work independently in a remote-first environment, conduct sales presentations, and follow established company processes and procedures.
Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
Valid driver’s license and ability to meet a 50% driving requirement.
Must live within a one-hour commute of the city listed in the job posting.
For remote work, must have high-speed internet, an acceptable office setting, and proper business attire.

Nice To Haves

Direct sales experience in a SaaS role or company.

Responsibilities

Contact assigned clients and present opportunities for additional sales or expanded usage based on client needs.
Identify and secure new SaaS clients through self-generated prospecting, including networks and referrals, and company-initiated prospecting programs.
Meet a predetermined sales quota and grow the SaaS client base through new sales.
Execute operational processes and requirements, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
Participate in sales meetings, call calibrations, and training as needed.
Educate and guide prospects through the buyer’s journey, explaining how Thryv can help grow their businesses.
Partner with marketing and technology departments to execute sales strategy as solutions are enhanced or new products are released.
Build and nurture a pipeline of prospects, close deals, and develop solutions to help customers succeed.
Work with existing clients while pursuing new business opportunities.
Conduct more than 50% of work outside the home office and meet the 50% driving requirement.