Outside Services Attendant

ClubCorp•Los Angeles, CA

8d•$18 - $19

About The Position

The Outside Services Attendant provides outstanding customer service to club members and guests and supports the golf operations team with bag handling, cart preparation, range operations, and keeping work areas clean and organized. The attendant stages and stores golf carts, ensures they are clean, functional, and ready for use, and provides golf-related services that contribute to a seamless and enjoyable golfer experience. The role reports to the Supervisor Outside Services. It involves assisting golfers before and after play, sharing relevant club and course information, managing carts, maintaining practice and storage areas, and coordinating with other golf operations staff. The position is primarily outdoors and includes physical tasks such as lifting and carrying equipment. Weekend and holiday availability and additional hours may be required. Full-time team members have access to the company's comprehensive benefits package; the posting notes that not all roles are full-time.

Requirements

Strong communication skills and the ability to interact effectively with members, guests, and staff.
Strong knowledge of golf etiquette, rules, and best practices.
A positive attitude and commitment to providing outstanding service.
High attention to detail and reliability.
Ability to perform the listed physical activities, including lifting and carrying up to 100 pounds.
Availability to work weekends and/or holidays as required.
Flexibility to work additional hours as needed to meet position deadlines.

Nice To Haves

High school diploma, GED, or equivalent.
Prior experience in a similar role or strong knowledge of golf.

Responsibilities

Assist golfers by loading and unloading bags, preparing them for play, answering questions, offering golf course etiquette suggestions, and providing post-round support such as cleaning clubs and delivering them to cars as needed.
Promote club events, course conditions, and relevant information to enhance the member and guest experience.
Marshal carts in the staging area, assign them to players, track usage, and ensure carts are clean, maintained, and inspected for damage; report issues to the Golf Shop.
Maintain the cleanliness and organization of the cart barn, storage areas, practice facilities, parking lot, and pro shop entrance.
Set up and manage practice areas, including stocking equipment such as range balls and preparing the areas for daily use.
Collaborate with golf operations staff, including range attendants, marshals, and starters, to provide efficient service.
Complete daily assignments to club standards, maintain work areas, and keep the Golf Shop organized and fully stocked.
Assist others and take on additional tasks as assigned by management.
Follow company, club, and department policies, procedures, instructions, and safe working practices.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Pursue personal and professional growth and maintain certifications required for the role.
Address and resolve challenges using available resources, working with regional and corporate teams as needed.
Attend daily briefings and participate in required activities.