Outside Services Attendant

ClubCorp•Palm City, FL

11d

About The Position

The Outside Services Attendant provides outstanding customer service to club members and guests while supporting golf operations. The role assists with bag handling, cart preparation, range operations, and maintaining clean, organized work areas. The attendant stages and stores golf carts, ensuring they are clean, functional, inspected, and ready for use, and provides golf-related services that contribute to an enjoyable golfer experience. The position works with other golf operations staff to provide efficient service, completes assigned tasks to club standards, and follows club policies and safe working practices. Employees may be asked to assist others and perform additional duties as assigned. The role reports to the Supervisor Outside Services.

Requirements

Strong communication skills and the ability to interact effectively with members, guests, and staff.
Strong knowledge of golf etiquette, rules, and best practices.
A positive attitude and commitment to providing outstanding service.
High attention to detail and reliability.
Ability to perform the physical activities listed, including lifting and carrying up to 100 pounds.
Availability to work additional hours as needed and on weekends and/or holidays as required.

Nice To Haves

High school diploma, GED, or equivalent.
Prior experience in a similar role or strong knowledge of golf.

Responsibilities

Assist golfers by loading and unloading bags, preparing them for play, answering questions, offering golf course etiquette suggestions, and providing post-round support, including cleaning clubs and delivering them to cars as needed.
Promote club events, course conditions, and relevant information to enhance the member and guest experience.
Stage carts, assign them to players, track usage, and ensure carts are clean, maintained, and inspected for damage; report issues to the Golf Shop.
Maintain clean, organized, safe, and debris-free cart barns, storage areas, practice facilities, parking lots, and pro shop entrances.
Set up and manage practice areas, ensuring they are stocked with equipment such as range balls and prepared for daily use.
Collaborate with golf operations staff, including range attendants, marshals, and starters, to ensure efficient service.
Complete daily assignments in designated areas and maintain work areas and an organized, fully stocked Golf Shop.
Assist others as needed and take on additional tasks assigned by management.
Follow company, club, and department policies, procedures, instructions, and safety guidelines.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Maintain required certifications relevant to the role and take initiative in personal and professional growth.
Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.
Adhere to attendance requirements in the weekly schedule, work additional hours as needed, and be available on weekends and/or holidays as required.