Outside Services Attendant

ClubCorp•Acworth, GA

About The Position

The Outside Services Attendant provides outstanding customer service to members and guests while supporting the club’s golf operations. The role includes bag handling, golf cart preparation and staging, range operations, upkeep of work areas, and other golf-related services that help provide golfers with a seamless and enjoyable experience. The attendant ensures carts are clean, functional, inspected, and ready for use, and supports the cleanliness and organization of club areas. The position works with other golf operations staff and reports to the Supervisor Outside Services. Employees are also expected to assist others as needed, follow company and club policies and safe work practices, maintain professionalism, participate in daily briefings, and take on additional duties assigned by management.

Requirements

Strong communication skills and the ability to interact effectively with members, guests, and staff.
Strong knowledge of golf etiquette, rules, and best practices.
Positive attitude and commitment to outstanding service.
High attention to detail and reliability.
Ability to perform the listed physical activities, including lifting and carrying up to 100 lbs.
Ability to work additional hours as needed and on weekends and/or holidays as required.
Adherence to attendance requirements in the weekly schedule.

Nice To Haves

High school diploma, GED, or equivalent.
Prior experience in a similar role or strong knowledge of golf.

Responsibilities

Assist golfers by loading and unloading bags, preparing them for play, answering questions, suggesting golf course etiquette, and providing post-round support such as cleaning clubs and delivering them to cars as needed.
Promote club events, course conditions, and relevant information to members and guests.
Marshal carts in the staging area, assign carts to players, track cart usage, clean and maintain carts, inspect for damage, and report issues to the Golf Shop.
Keep the cart barn, storage areas, practice facilities, parking lot, and pro shop entrance clean, organized, safe, and free of debris.
Set up and manage practice areas, stocking equipment such as range balls and preparing areas for daily use.
Collaborate with range attendants, marshals, starters, and other golf operations staff to provide efficient service.
Complete assignments in designated areas to club standards, including maintaining work areas and keeping the Golf Shop organized and stocked.
Assist others as needed and complete additional tasks assigned by management.
Follow company, club, and department policies, procedures, instructions, and safe working practices.
Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Maintain required certifications relevant to the role and pursue personal and professional growth.
Address and resolve challenges using available resources, working with regional and corporate teams as needed.
Attend daily briefings and participate in required activities.