Outside Service - Golf Cart Attendant

Austin Country Club•Austin, TX
•Onsite

About The Position

Austin Country Club is hiring a full-time, entry-level Outside Service / Golf Cart Attendant in Austin, Texas. This customer service role provides first-class service to guests on the golf course by maintaining golf carts, member-stored clubs, cart staging areas, and driving range stations. The position pays $18 per hour, with the opportunity to earn tips. Shifts typically last 6 to 8 hours and follow a flexible schedule that includes weekdays, weekends, and holidays. Austin Country Club is a private, family-oriented club founded in 1899, located along the Colorado River in Austin. The club describes its work environment as fast-paced, collaborative, flexible, and mission-oriented, and offers employees professional development opportunities.

Requirements

  • High school diploma or equivalent.
  • Basic knowledge of golf operations and the hospitality industry.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Ability to prioritize tasks and demonstrate good time management.
  • Ability to present oneself in a clean and professional manner.
  • Ability to work independently and as part of a team.
  • Passion for delivering high-quality customer service.

Responsibilities

  • Deliver first-class service to guests on the golf course.
  • Clean golf carts and member-stored clubs according to the club's quality standards.
  • Maintain an organized appearance around the facility.
  • Monitor the cart staging area.
  • Clear and reset driving range stations.
  • Report guest comments and complaints to management promptly to help find solutions.
  • Maintain working knowledge of the game of golf to better assist guests.
  • Participate in staff meetings and training as needed.

Benefits

  • Health insurance
  • Paid time off (PTO)
  • 401(k) with up to a 4% match after one year of employment
  • Life insurance
  • Paid holidays
  • Free meals during working hours
  • Team member pro shop discounts
  • Participation in wellness programs
  • Professional development opportunities
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