GOLF CART RENTAL - CART ATTENDANT

GATE•Ponte Vedra Beach, FL
•Onsite

About The Position

The Golf Cart Attendant supports the daily outside golf operation at Ponte Vedra Inn & Club. The role prepares, cleans, and maintains golf carts; transports and stores golf bags; maintains the practice facility and surrounding work areas; and provides attentive service to members and guests. The position works outdoors in a resort setting and may assist with tournaments, outings, and special golf events. The attendant must be available for a flexible schedule based on business needs, including early mornings, evenings, weekends, holidays, and split shifts when required. The work involves operating vehicles and golf equipment, lifting and carrying golf bags weighing up to 40 pounds, standing and walking for extended periods, and working outdoors in varying weather conditions.

Requirements

  • High school diploma or equivalent preferred.
  • Ability to speak, read, write, and comprehend English sufficiently to communicate effectively with members, guests, and colleagues.
  • One to two years of hospitality or customer service experience preferred.
  • Valid Florida driver’s license required.
  • Positive attitude and commitment to maintaining a professional manner and appearance in all situations.
  • Basic knowledge of customer service standards and ability to provide professional, attentive service to members and guests.
  • Ability to operate a motor vehicle, golf cart, and range ball-picking equipment.
  • Ability to lift and carry golf bags weighing up to 40 pounds to a height of four feet.
  • Ability to stand and walk for extended periods and work outdoors in varying weather conditions throughout the scheduled shift.
  • Availability for a flexible schedule based on business needs, including early mornings, evenings, weekends, holidays, and split shifts when required.

Nice To Haves

  • Previous golf-related experience is helpful but not required.
  • Familiarity with golf operations is helpful but not required.

Responsibilities

  • Greet members and guests warmly and provide excellent customer service, professional guidance, and assistance.
  • Transport golf bags from the bag-drop area or bag-storage room to the appropriate golf cart, shuttle, caddie, or designated staging area.
  • Greet golfers returning from the course, clean their golf clubs, and assist with transporting and loading bags into vehicles or returning them to the bag-storage room.
  • Keep the bag-storage room clean, neat, secure, and organized, and ensure stored golf clubs and bags are properly accounted for.
  • Clean, prepare, stage, and maintain golf carts so they are safe, fully stocked, and in excellent condition.
  • Inspect golf carts and promptly report mechanical problems, damage, or maintenance concerns to a supervisor.
  • Support the daily operation and presentation of the practice facility.
  • Transport range balls to the practice range and fill designated containers.
  • Operate the range ball picker, and wash and restock range balls.
  • Clean and maintain the practice tee, reposition bag stands and barriers, empty trash receptacles, and refill club-cleaning stations.
  • Refill water stations located throughout the golf course.
  • Assist with the daily operation of the Outside Services Department.
  • Assist Golf Professionals with tournaments, outings, and special golf events.
  • Support clear and effective communication between Golf Operations and other Club departments.
  • Follow Club policies, procedures, service standards, and safety guidelines.
  • Immediately report safety hazards, damaged equipment, or unsafe conditions.
  • Maintain a professional manner, polished appearance, and positive attitude.
  • Follow the direction of the Starter, Assistant Golf Professional, and other Golf Professionals on duty.
  • Complete assigned responsibilities efficiently, accurately, and according to established service standards.
  • Attend required training sessions, safety courses, and departmental meetings.
  • Perform additional duties and follow up on assignments as requested by the Golf Professionals.
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