Golf Cart & Bag Attendant

Marriott•Orlando, FL

20h

About The Position

The Golf Cart & Bag Attendant supports golf course operations and guest satisfaction by handling golf bags, clubs, carts, and practice-facility equipment. The role assists golfers with directions, carts, and equipment; prepares carts and rental clubs; maintains and organizes club storage; and keeps golf-related areas clean and secure. The attendant communicates with the golf shop, documents cart issues for mechanic review, and informs a manager or supervisor of important issues. The position also requires following company policies and safety procedures, providing professional and welcoming guest service, maintaining a clean and professional appearance, protecting company assets and confidential information, and working cooperatively with colleagues. Physical duties include extended standing, sitting, or walking; handling objects weighing up to 50 pounds; and moving across uneven or slippery surfaces and stairs or ramps.

Requirements

High school diploma or G.E.D. equivalent is listed as a preferred qualification.
No related work experience is listed as a preferred qualification.
No supervisory experience is listed as a preferred qualification.
No license or certification is listed as required.
Ability to read and visually verify information in a variety of formats, including small print.
Ability to visually inspect tools, equipment, or machines for defects.
Ability to stand, sit, or walk for an extended period or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination.
Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

High school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.

Responsibilities

Transport clubs to and from guest vehicles and group buses.
Pick up and drop off guest golf bags at the bag drop.
Provide golfers with directions to golf-related areas.
Assist golfers with carts and equipment.
Distribute scorecards and pencils to golfers.
Remove golf carts from storage and stage them for play.
Prepare rental clubs for guests, then clean and store them after use.
Store, clean, tag, and organize guest clubs in bag-room storage.
Clean, detail, and restock golf carts after each use.
Document golf cart damage and deficiencies for mechanic review.
Maintain the cleanliness of golf-related areas.
Communicate with the golf shop to support efficient course operations and guest satisfaction.
Set up, reset, and break down practice stations.
Pick up and wash balls from the practice facility.
Ensure the security of golf equipment in storage.
Notify a manager or supervisor of important issues as necessary.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions.
Maintain a clean and professional uniform and personal appearance, protect confidential information and company assets, and comply with quality assurance expectations.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate professionally, maintain positive working relationships, and support team goals.
Perform other reasonable job duties as requested by supervisors.