Cart Range Bag Attendant

American Golf Corporation•Los Angeles, CA
•Onsite

About The Position

The Cart Range Bag Attendant provides a high level of guest service while helping maintain the quality of daily golf operations. The role serves members and guests by maintaining golf carts and the driving range, attending to golf bags, and supporting a welcoming guest experience. The attendant also performs routine cart and range-area maintenance, addresses guest concerns by directing them to a supervisor, and trains other cart attendants as requested. Days and hours vary according to schedule and business needs; evening, weekend, and holiday work is required.

Requirements

  • Ability to operate a golf cart, golf ball picker, ball washer, ball dispenser, pressure washer, and golf cart jack.
  • Excellent interpersonal communication and customer service skills.
  • Valid driver’s license.
  • High school diploma or GED.

Nice To Haves

  • Education in golf or a related field.

Responsibilities

  • Acknowledge and greet members and guests, and provide instruction on proper cart handling and loading clubs onto golf carts as needed.
  • Maintain the golf cart fleet by washing or detailing carts daily; stocking amenities; removing trash after each use; ensuring adequate fuel or power; inspecting carts for mechanical problems; counting and securing carts at closing; and reporting mechanical problems to a supervisor.
  • Maintain the range by ensuring an adequate supply of range balls; collecting, cleaning, or delivering balls; rotating mats; checking lighting and tee alignment; maintaining clean water in the club cleaner and ball washer; removing trash; checking tractor fuel and oil; greasing fittings; picking up perimeter golf balls; and removing cracked or damaged range balls.
  • Respond to member or guest concerns and direct them to a supervisor.
  • Perform routine cart maintenance, such as changing flat tires and spark plugs.
  • Perform routine range-environment maintenance, such as changing or filling course coolers and emptying trash cans in the work area, parking lot, and clubhouse.
  • Train other cart attendants as requested to ensure continuity of customer service.
  • Implement and support American Golf initiatives and programs as requested by management.
  • Perform other duties as assigned by management.
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